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sblantipodi
Joined: 13 May 2009
Posts: 450
Location: Italy
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| Posted: Mon May 31, 2010 3:47 pm Post subject: Weekly backup problem. |
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Hi all,
I'm experiencing a problem on the weekly backup slot.
I activated the service 9 days ago and my weekly backup slot are empty.
I contacted the helpdesk, they are really kind, fast and compentent as always, they are working on my ticket but my question is,
have you ever experienced a similar problem or it is only related to my linode?
Thanks. |
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sblantipodi
Joined: 13 May 2009
Posts: 450
Location: Italy
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| Posted: Wed Jun 02, 2010 7:22 am Post subject: |
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| no one else with this problem? |
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jed
Joined: 28 Mar 2009
Posts: 394
Location: New Jersey
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| Posted: Wed Jun 02, 2010 4:23 pm Post subject: |
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| Weeklies work fine for my Linodes. I read the ticket that you have open, and the last update makes sense -- I'd say wait and see. |
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sblantipodi
Joined: 13 May 2009
Posts: 450
Location: Italy
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| Posted: Mon Jun 07, 2010 7:33 am Post subject: |
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Thanks for your reply Jed,
unfortunantly problem still there, I am curious to know if I'm the only one with this problem and if there are other person who subscribed this service right now. |
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obs
Joined: 07 Mar 2010
Posts: 1400
Location: Earth
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| Posted: Mon Jun 07, 2010 9:00 am Post subject: |
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| No problems here. |
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sblantipodi
Joined: 13 May 2009
Posts: 450
Location: Italy
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| Posted: Mon Jun 07, 2010 9:04 am Post subject: |
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obs wrote: No problems here.
nice to hear that from you, thanks. |
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sblantipodi
Joined: 13 May 2009
Posts: 450
Location: Italy
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| Posted: Tue Jun 08, 2010 11:32 am Post subject: |
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this is the first time that linode support doesn't answer me in a day...
It seems that the problem I'm experiencing is bigger than what it seems.
8 days passed and no solution to the problem yet, this is the first ticket who needs so long to be resolved...
strange... |
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caker
Joined: 15 Apr 2003
Posts: 2906
Location: Galloway, NJ
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| Posted: Tue Jun 08, 2010 12:42 pm Post subject: |
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Not strange at all. Our previous update asked you to wait a few days until your weekly day past again. It did, and the problem remains. We're working on it.
-Chris |
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caker
Joined: 15 Apr 2003
Posts: 2906
Location: Galloway, NJ
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| Posted: Wed Jun 09, 2010 9:39 pm Post subject: |
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A fix went out for this today. Weekly backups should work as designed from here on out (for those that were seeing the issue).
-Chris |
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sblantipodi
Joined: 13 May 2009
Posts: 450
Location: Italy
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| Posted: Thu Jun 10, 2010 3:56 am Post subject: |
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Excellent support was the one of the first choice that maked me choose Linode.
Thanks Chris. |
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