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Azathoth



Joined: 07 Dec 2009
Posts: 263

Posted: Thu Oct 06, 2011 12:02 pm    Post subject: Issue tracker  

Hey, how about adding a very simple issue tracker to the Manager? We could use that to schedule TODOs, keep track of server, config changes, etc... Also, it could serve as an impartial issue tracker in case a client (of a Linode user) decides to complain about something that happened 6 months ago....
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hoopycat



Joined: 30 Aug 2008
Posts: 1294
Location: Rochester, New York

Posted: Thu Oct 06, 2011 4:52 pm    Post subject:  

Hrrm... based on experience with other such non-core-mission convenience features in other applications, I fear it would probably suck and be easily broken by future changes. It's the nature of the beast.

How about something like Hiveminder? It has Group capability (so you could have a group for each client, perhaps), as well as some other nifty stuff like time tracking. Computers and/or humans can also stick stuff in there via e-mail, perl-friendly API, Twitter, etc.
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Azathoth



Joined: 07 Dec 2009
Posts: 263

Posted: Thu Oct 06, 2011 5:01 pm    Post subject:  

I don't know what could be broken here. I'm thinking of something like GitHub. It has git, issue tracker and wiki nicely integrated. In fact, I'm using a private repo to keep track of config files, puppet stuff, and I use its issue tracker well.... to keep track of server administration issues. :)

It would basically have to be a simple "blog" like system with comments and optimally tags.
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jzimmerlin



Joined: 21 Jul 2010
Posts: 100

Posted: Thu Oct 06, 2011 5:43 pm    Post subject:  

My 2¢...

I'd rather Linode just stay focused on the core functionality needed to allow me to manage my VPS. I do not think this is one of those core features. Additionally, there are whole other businesses dedicated to this type of thing, so it's not like you can't get it elsewhere. I fear if Linode integrated this feature suggestion, it would detract from what's really important.

</twocents>
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bjl



Joined: 31 Aug 2009
Posts: 56

Posted: Thu Oct 06, 2011 10:19 pm    Post subject:  

jzimmerlin wrote: My 2¢...

I'd rather Linode just stay focused on the core functionality needed to allow me to manage my VPS. I do not think this is one of those core features. Additionally, there are whole other businesses dedicated to this type of thing, so it's not like you can't get it elsewhere. I fear if Linode integrated this feature suggestion, it would detract from what's really important.

</twocents>

I agree. And if you ever left linode (I don't know why you would), would you also abandon all of the historical data in the tracker?
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obs



Joined: 07 Mar 2010
Posts: 1403
Location: Earth

Posted: Fri Oct 07, 2011 2:39 am    Post subject:  

I use drupal for the todos and git for the config files, you can host it on your linode and it's low maintenance works for me.
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Piki



Joined: 16 Jun 2011
Posts: 276
Location: Cyberspace

Posted: Fri Oct 07, 2011 11:18 am    Post subject:  

Something like this would be purely a convenience feature. It wouldn't enhance the Linode service, just something nice to have. I can easily do it myself.

That said, I'd like to see it added. Despite how easily I can do it, it would take awhile since I don't have enough time to spend at the computer.
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