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text message alert for ticket opens?

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holdOnCowboy



Joined: 05 Feb 2009
Posts: 7

Posted: Fri Nov 11, 2011 7:08 am    Post subject: text message alert for ticket opens?  

On more than one occasion, I have missed extremely important tickets that were initiated by Linode, only because my email account is so cluttered. I generally process my email mainly by scanning sender, subject, and first few words and only actually open a fraction of the emails I get. This method is apparently quite error prone... Linode ticket opens are not the only emails that I miss in this way, only to discover the buried emails later.

Would it be possible to set up a text messaging alert system, so that if a new ticket is created by Linode, I will get a text message?

Barring that... any ideas to solve this issue?
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obs



Joined: 07 Mar 2010
Posts: 1403
Location: Earth

Posted: Fri Nov 11, 2011 8:22 am    Post subject:  

Set up a message rule in your mail client to mark any from @linode.com as flagged/starred/important
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Azathoth



Joined: 07 Dec 2009
Posts: 263

Posted: Fri Nov 11, 2011 9:09 am    Post subject:  

obs wrote: Set up a message rule in your mail client to mark any from @linode.com as flagged/starred/important

+1

I also have the rule move all emails related to Linode to a separate folder and BCCed (by my MTA) to another mail account that I read on my cellphone (server notifications).
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