Hello,

I had this working on a different hosting company. I feel I may have setup something incorrectly.

Visitors are unable to download a file from the below link(opencart), although it is present:
http://store.43oh.com/download/uploads/ ... nergia.zip

However the same file can be downloaded from elsewhere in the folder structure, but not the same domain:
http://43oh.com/wp-content/uploads/ads/ ... nergia.zip

Both folders are 755.

Any input is appreciated.
Thanks!

I get a 404 Not Found error for this, and http://store.43oh.com/download/ as well. I can reach http://store.43oh.com/ fine.

Take a look at the /download/ directory and check permissions, then each layer below that.

Thanks for helping out. Unfortunately, even 777'ing the folders didi not work.

Sorry, I think I was a bit misleading with my statement about permissions. If that was the problem, you'd probably get a 403 Forbidden error, not a 404. A 404 error means the web server doesn't know how to translate a request for /download/ to a location in your filesystem, or the location that it's trying to reach doesn't exist on your filesystem. Check your web server configuration.