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imMute
PostPosted: Sat Jan 18, 2014 10:27 pm 
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Senior Newbie

Joined: Sat Jan 18, 2014 9:25 pm
Posts: 6
vincenzo wrote:
I did the ping http://www.google.com and I get this:

ping: unknown host http://www.gmail.com


You should not have added the "http://" when running that command. I'm told that the forum software automatically added that to the other guy's post.
Try again with just
Code:
ping www.gmail.com


vincenzo wrote:
I'm sorry, I can not understand what you need when you say this:
Quote:
It would also help if you show the COMMAND and the RESULTS in your code snips, dumber things have happened when all parties ASSUME that the command is being entered correctly.


He means, when you paste the output of a command we ask you to run, include the part that shows the command:

Code:
server1:~# ping www.google.com
PING www.google.com (173.194.115.82) 56(84) bytes of data.
...
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dwfreed
PostPosted: Sat Jan 18, 2014 10:28 pm 
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Joined: Mon Aug 29, 2011 2:34 am
Posts: 77
I would bet $5 that your Linode was being used to outbound DoS, and so Linode took action to stop the flow of traffic. As a result of that, you can't access anything over UDP, such as DNS or traceroute (which uses UDP by default). If you resolved the ToS Violation ticket Linode opened to their satisfaction, you should ask them to remove the attack mitigation.

-Doug
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vincenzo
PostPosted: Sat Jan 18, 2014 10:29 pm 
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Joined: Sat Jan 18, 2014 9:36 am
Posts: 20
Ok, sorry :)

Here is the command and the result:

Code:
server1:~# ping www.gmail.com
ping: unknown host www.gmail.com
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vincenzo
PostPosted: Sat Jan 18, 2014 10:31 pm 
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Joined: Sat Jan 18, 2014 9:36 am
Posts: 20
It is accurate.
But the ticket has been closed at least 7/8 days ago.
So I have to ask them?
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vincenzo
PostPosted: Sun Jan 19, 2014 6:34 am 
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Joined: Sat Jan 18, 2014 9:36 am
Posts: 20
Boy, he was right dwfreed.
Linode has reset the network configuration manually, it all works now.
I've lost many days for this ...

Thank you to all of my heart for your help.
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Main Street James
PostPosted: Sun Jan 19, 2014 8:32 am 
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Joined: Mon Jan 02, 2012 12:45 pm
Posts: 365
vincenzo - the lesson here is to always follow up with Linode's tech support. If they had to take action regarding your VPS then they are always a good place to start.

dwfreed - good call and great insight.
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vincenzo
PostPosted: Sun Jan 19, 2014 8:38 am 
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Joined: Sat Jan 18, 2014 9:36 am
Posts: 20
I explained to them the problem, but they told me to turn here on the forum
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