Linode Forum
https://forum.linode.com/

Email rejected by 1and1.com recipients - reverse DNS issue?
https://forum.linode.com/viewtopic.php?f=11&t=11749
Page 1 of 1

Author:  alastair_davies [ Thu Apr 16, 2015 5:28 pm ]
Post subject:  Email rejected by 1and1.com recipients - reverse DNS issue?

Hi all,

Mail from my server to any recipient with a 1and1.com address (a commercial email provider) is being rejected. I tried a telnet connection to the 1and1.com SMTP server as follows:

alastair@li357-174:~$ telnet mx00.1and1.co.uk 25
Trying 212.227.15.41...
Connected to mx00.1and1.co.uk.
Escape character is '^]'.
554-kundenserver.de (mxeue005) Nemesis ESMTP Service not available
554-No SMTP service
554-Bad DNS PTR resource record.
554 For explanation visit http://postmaster.1and1.com/en/error-messages?ip=178.79.188.174&c=rdns
Connection closed by foreign host.

It looks like its complaining about my reverse DNS set-up. Does anyone have any idea if that's right, and if so, what might be wrong? Or any other suggestions?

Many thanks,
Alastair

Author:  Vance [ Fri Apr 17, 2015 11:25 pm ]
Post subject:  Re: Email rejected by 1and1.com recipients - reverse DNS iss

It appears that they don't like reverse DNS entries of the form li###-###.members.linode.com. Try setting your reverse DNS to your server's fully-qualified domain name (something like blah.example.org) and see if that helps. It may take up to 24 hours for the change to be seen at 1and1's name servers.

Author:  alastair_davies [ Sat Apr 18, 2015 9:17 am ]
Post subject:  Re: Email rejected by 1and1.com recipients - reverse DNS iss

Perfect - that fixed it - your help was very much appreciated.
Best regards, Alastair

Page 1 of 1 All times are UTC-04:00
Powered by phpBB® Forum Software © phpBB Group
http://www.phpbb.com/