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PostPosted: Mon Apr 27, 2015 8:29 pm 
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Newbie

Joined: Mon Apr 27, 2015 8:24 pm
Posts: 2
Hi,

I have configured Postfix, Dovecot, Mysql. I can successfully send and receive email. I have configured SPF, Sender ID, DKIM, DMARC, and rDNS. My email is still going to the spam box in Hotmail. The IP is not blacklisted either. I am sending the same emails to Gmail, and it is going to the Inbox successfully. My message header is receiving status code 250 from Hotmail. My mail-tester.com score is 10/10.

I could really use some help.

Thanks!


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PostPosted: Tue Apr 28, 2015 2:14 am 
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Joined: Sun Jan 18, 2009 2:41 pm
Posts: 830
All I can suggest is to ask your correspondents who use Hotmail to mark your messages as "not spam." This may train Hotmail to treat them more positively.


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PostPosted: Tue Apr 28, 2015 4:46 pm 
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Newbie

Joined: Mon Apr 27, 2015 8:24 pm
Posts: 2
Thanks. I will try this.


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PostPosted: Wed Jun 17, 2015 4:06 pm 
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Senior Member

Joined: Fri Jul 03, 2009 2:31 am
Posts: 54
ICQ: 897607
Hotmail used to require a couple steps to get your sending server IP address whitelisted such as filling out a form with domain name + ip address and then sending email to a special tech support address, but I think they now rely more on Return Path certification (http://returnpath.com/solutions/email-d ... ification/) which can be very expensive. You can still try though because a form is still at https://support.microsoft.com/en-us/get ... 1424800188 (found via postmaster tools http://mail.live.com/mail/postmaster.aspx)

If it's just a handful of known users I think you can get them delivered if the user themselves add you to their own whitelist/contacts list. Some quick instructions for several providers at http://www.whatcounts.com/how-to-whitelist-emails/


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PostPosted: Mon Jun 22, 2015 12:58 am 
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Junior Member
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Joined: Mon Jun 22, 2015 12:55 am
Posts: 30
Website: http://iserversupport.com/
You need make sure that you have right SPF and dkim set for your domain, also setup proper rnds for yout IP

_________________
Server Management with 24x7 monitoring
http://iserversupport.com/on-demand/


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