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| Email rejected from my CentOS https://forum.linode.com/viewtopic.php?f=11&t=9517 |
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| Author: | sblantipodi [ Thu Nov 01, 2012 5:34 am ] |
| Post subject: | Email rejected from my CentOS |
As title, one of my friend is trying to send me an email but he get this error. Code: The message WAS NOT relayed to: What's this error? How can I solve it? The strange things is that I put his email address in the sender_access as ACCEPT. Any idea? |
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| Author: | sweh [ Thu Nov 01, 2012 8:07 am ] |
| Post subject: | Re: Email rejected from my CentOS |
Is "smtp-out06.email.it" your machine? That's the server that's rejecting the mail. "Content Rejected" - means it's not the address that's the problem, it's the message itself "amavisd-new" is anti-malware. So smtp-out06 is rejecting the message possibly because it thinks there's a virus in it |
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| Author: | sblantipodi [ Thu Nov 01, 2012 5:50 pm ] |
| Post subject: | Re: Email rejected from my CentOS |
sweh wrote: Is "smtp-out06.email.it" your machine? That's the server that's rejecting the mail. "Content Rejected" - means it's not the address that's the problem, it's the message itself "amavisd-new" is anti-malware. So smtp-out06 is rejecting the message possibly because it thinks there's a virus in it no, email.it is the email provider of the person who is trying to send me the email. thanks. |
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| Author: | vonskippy [ Thu Nov 01, 2012 6:21 pm ] |
| Post subject: | Re: Email rejected from my CentOS |
Then your client's email server is dropping your clients outbound email because it detects malware in the emails content. It's all up to your client to fix the problem (i.e. delouse the workstation that is sending out malware). |
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| Author: | sblantipodi [ Fri Nov 02, 2012 6:46 am ] |
| Post subject: | Re: Email rejected from my CentOS |
vonskippy wrote: Then your client's email server is dropping your clients outbound email because it detects malware in the emails content. It's all up to your client to fix the problem (i.e. delouse the workstation that is sending out malware). ok, thanks. |
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| Author: | sblantipodi [ Sun Nov 04, 2012 3:28 pm ] |
| Post subject: | Re: Email rejected from my CentOS |
Code: <MY EMAIL ADDRESS>: host 127.0.0.1[127.0.0.1] said: 550 5.6.0 it seems that the server that is rejecting the email is mine. why it rejects the email from email.it? |
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| Author: | sblantipodi [ Mon Nov 05, 2012 4:39 am ] |
| Post subject: | Re: Email rejected from my CentOS |
any idea? |
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| Author: | NeonNero [ Mon Nov 05, 2012 6:33 am ] |
| Post subject: | Re: Email rejected from my CentOS |
Is your e-mail server trying to forward incoming e-mail to a different e-mail address, like this? [your friend's e-mail] -> yourname@example.com (handled by your Linode server) --> alias/forward to: yourusername@email.it If that's the case, it might help to explain why the smtp-out06.email.it server is the one responding with this message. In any case, there seems to be something in the e-mail message itself that the content filter (amavisd-new) running on smtp-out06.email.it perceives as spam or malware (possible virus/trojan/similar). Could you give us an example of what was supposed to be in the contents of the e-mail your friend was trying to send to you? |
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| Author: | sblantipodi [ Mon Nov 05, 2012 6:46 am ] |
| Post subject: | Re: Email rejected from my CentOS |
NeonNero wrote: Is your e-mail server trying to forward incoming e-mail to a different e-mail address, like this? [your friend's e-mail] -> yourname@example.com (handled by your Linode server) --> alias/forward to: yourusername@email.it If that's the case, it might help to explain why the smtp-out06.email.it server is the one responding with this message. In any case, there seems to be something in the e-mail message itself that the content filter (amavisd-new) running on smtp-out06.email.it perceives as spam or malware (possible virus/trojan/similar). Could you give us an example of what was supposed to be in the contents of the e-mail your friend was trying to send to you? My email server does not forward any email. The messages I'm receiving is simple text without any words that can be detected as spam. In the signature, email.it (my friend's email provider), insert normal advertising with text and link. The problem is that email.it says that the mail is rejected by my server and not by them. |
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| Author: | sblantipodi [ Tue Nov 06, 2012 1:06 pm ] |
| Post subject: | Re: Email rejected from my CentOS |
my customer continue to see their email rejected from my VPS. this is the email that arrive to my customer. >Destinations server rejected message with this cause: > ><MY EMAIL ADDRESS>: host 127.0.0.1[127.0.0.1] said: 550 5.6.0 > Failed, id=06498-05-3, from MTA([127.0.0.1]:10025): 550 Content Rejected; > Content Rejected (in reply to end of DATA command) is there any reason why my server can reject this messages? the messages that I should receive are simply text. |
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| Author: | hoopycat [ Tue Nov 06, 2012 2:29 pm ] |
| Post subject: | Re: Email rejected from my CentOS |
What do your logs say? |
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| Author: | sblantipodi [ Tue Nov 06, 2012 4:01 pm ] |
| Post subject: | Re: Email rejected from my CentOS |
hoopycat wrote: What do your logs say? maillog says nothing interesting, there is no trace of rejected email. |
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| Author: | hoopycat [ Tue Nov 06, 2012 9:41 pm ] |
| Post subject: | Re: Email rejected from my CentOS |
Your mail server will log rejected messages. So, if it's not in your mail server's log, it didn't hit your mail server. According to the original bounce message at the top of the thread, "This nondelivery report was generated by the program amavisd-new at host smtp-out06.email.it." If you aren't smtp-out06.email.it, then you didn't generate the nondelivery report. |
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| Author: | sblantipodi [ Wed Nov 07, 2012 4:41 am ] |
| Post subject: | Re: Email rejected from my CentOS |
hoopycat wrote: Your mail server will log rejected messages. So, if it's not in your mail server's log, it didn't hit your mail server. According to the original bounce message at the top of the thread, "This nondelivery report was generated by the program amavisd-new at host smtp-out06.email.it." If you aren't smtp-out06.email.it, then you didn't generate the nondelivery report. no nothing on the log and I'm not smtp-out06.email.it, smtp-out06.email.it is the smtp server of my customer. email.it is something like gmail in italy to let you understand what email.it is. the problem is that email.it says (in italian) that the message was generated by my server. in addition my customer receive also this message: Destinations server rejected message with this cause: > ><MY EMAIL ADDRESS>: host 127.0.0.1[127.0.0.1] said: 550 5.6.0 > Failed, id=06498-05-3, from MTA([127.0.0.1]:10025): 550 Content Rejected; > Content Rejected (in reply to end of DATA command) from this message it seems that is my server that is saying: 550 Content Rejected. Am I wrong? |
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| Author: | hoopycat [ Wed Nov 07, 2012 7:33 am ] |
| Post subject: | Re: Email rejected from my CentOS |
127.0.0.1 is that server itself. It's the localhost IP address. Their own mail server is generating the bounce message. |
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