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IMAP and POP setup not authenticating
https://forum.linode.com/viewtopic.php?f=11&t=9929		 Page 1 of 1
Author:  sunnyjassal [ Fri Mar 29, 2013 4:19 pm ]
Post subject:  IMAP and POP setup not authenticating
After opening up mail ports on the firewall I am now able to locate postfix on my server via iPhone. However now I have an issue:

Connecting via IMAP and POP:

I keep on getting username and password incorrect. In the logs I get:

Mar 29 15:58:27 mylinode dovecot: imap-login: Disconnected (auth failed, 1 attempts in 2 secs): user=<mailuser>, method=PLAIN, rip=208.94.127.72 lip=50.116.53.29, TLS, session=<gmiwsRXZJwBsNs4y>

Mar 29 15:58:27 mylinode dovecot: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<mailuser>, method=PLAIN, rip=208.94.127.72 lip=50.116.53.29, TLS, session=<u91b8BXZOwBsNs4y>


Another question is do I need a MX record for smtp.mydomain.com?
Author:  voidfaction [ Sun Jun 30, 2013 1:08 pm ]
Post subject:  Re: IMAP and POP setup not authenticating
Did you ever figure this out? Been stuck on the same problem for the past few days trying to find an answer.
Author:  Piki [ Sun Jun 30, 2013 8:17 pm ]
Post subject:  Re: IMAP and POP setup not authenticating
Simply showing the log doesn't tell us the problem because it doesn't show us your configuration (or, at least, your intended configuration). It also doesn't tell us if you're able to authenticate via SMTP.

We'll need the output of the command "dovecot -a" (without quotes) on your Linode. If you're also having issues with SMTP, we'll need "postconf -n" (without quotes). Make sure to hit the "Code" button at the top of the Reply screen before each paste -- that'll format them for easier reading.

(Although it's unlikely, it wouldn't hurt to double check the outputs for passwords)

Edit: And yes, any domain meant to handle SMTP needs it's own MX record.
Author:  ares10 [ Wed Jul 24, 2013 3:10 am ]
Post subject:  Re: IMAP and POP setup not authenticating
I've got the same problem.

Here is my configuration:

dovecot -a
<code>
# OS: Linux 3.9.3-x86_64-linode33 x86_64 Ubuntu 12.04.2 LTS ext3
auth_anonymous_username = anonymous
auth_cache_negative_ttl = 1 hours
auth_cache_size = 0
auth_cache_ttl = 1 hours
auth_debug = no
auth_debug_passwords = no
auth_default_realm =
auth_failure_delay = 2 secs
auth_first_valid_uid = 500
auth_gssapi_hostname =
auth_krb5_keytab =
auth_last_valid_uid = 0
auth_master_user_separator =
auth_mechanisms = plain login
auth_realms =
auth_socket_path = auth-userdb
auth_ssl_require_client_cert = no
auth_ssl_username_from_cert = no
auth_use_winbind = no
auth_username_chars = abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ01234567890.-_@
auth_username_format =
auth_username_translation =
auth_verbose = no
auth_verbose_passwords = no
auth_winbind_helper_path = /usr/bin/ntlm_auth
auth_worker_max_count = 30
base_dir = /var/run/dovecot
config_cache_size = 1 M
debug_log_path =
default_client_limit = 1000
default_idle_kill = 60
default_internal_user = dovecot
default_login_user = dovenull
default_process_limit = 100
default_vsz_limit = 256 M
deliver_log_format = msgid=%m: %$
dict_db_config =
director_doveadm_port = 0
director_mail_servers =
director_servers =
director_user_expire = 15 mins
disable_plaintext_auth = yes
dotlock_use_excl = yes
doveadm_allowed_commands =
doveadm_password =
doveadm_proxy_port = 0
doveadm_socket_path = doveadm-server
doveadm_worker_count = 0
first_valid_gid = 1
first_valid_uid = 500
hostname =
imap_capability =
imap_client_workarounds =
imap_id_log =
imap_id_send =
imap_idle_notify_interval = 2 mins
imap_logout_format = bytes=%i/%o
imap_max_line_length = 64 k
import_environment = TZ
info_log_path =
instance_name = dovecot
last_valid_gid = 0
last_valid_uid = 0
lda_mailbox_autocreate = no
lda_mailbox_autosubscribe = no
lda_original_recipient_header =
libexec_dir = /usr/lib/dovecot
listen = *, ::
lmtp_proxy = no
lmtp_save_to_detail_mailbox = no
lock_method = fcntl
log_path = syslog
log_timestamp = "%b %d %H:%M:%S "
login_access_sockets =
login_greeting = Dovecot ready.
login_log_format = %$: %s
login_log_format_elements = user=<%u> method=%m rip=%r lip=%l mpid=%e %c
login_trusted_networks =
mail_access_groups =
mail_attachment_dir =
mail_attachment_fs = sis posix
mail_attachment_hash = %{sha1}
mail_attachment_min_size = 128 k
mail_cache_fields = flags
mail_cache_min_mail_count = 0
mail_chroot =
mail_debug = no
mail_fsync = optimized
mail_full_filesystem_access = no
mail_gid =
mail_home =
mail_location = maildir:/var/mail/vhosts/%d/%n
mail_log_prefix = "%s(%u): "
mail_max_keyword_length = 50
mail_max_lock_timeout = 0
mail_max_userip_connections = 10
mail_never_cache_fields = imap.envelope
mail_nfs_index = no
mail_nfs_storage = no
mail_plugin_dir = /usr/lib/dovecot/modules
mail_plugins =
mail_privileged_group = mail
mail_save_crlf = no
mail_temp_dir = /tmp
mail_uid =
mailbox_idle_check_interval = 30 secs
mailbox_list_index_disable = no
maildir_copy_with_hardlinks = yes
maildir_stat_dirs = no
maildir_very_dirty_syncs = no
managesieve_client_workarounds =
managesieve_implementation_string = Dovecot Pigeonhole
managesieve_logout_format = bytes=%i/%o
managesieve_max_compile_errors = 5
managesieve_max_line_length = 65536
managesieve_notify_capability = mailto
managesieve_sieve_capability = fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date ihave
master_user_separator =
mbox_dirty_syncs = yes
mbox_dotlock_change_timeout = 2 mins
mbox_lazy_writes = yes
mbox_lock_timeout = 5 mins
mbox_min_index_size = 0
mbox_read_locks = fcntl
mbox_very_dirty_syncs = no
mbox_write_locks = dotlock fcntl
mdbox_preallocate_space = no
mdbox_rotate_interval = 0
mdbox_rotate_size = 2 M
mmap_disable = no
passdb {
args = /etc/dovecot/dovecot-sql.conf.ext
deny = no
driver = sql
master = no
pass = no
}
plugin {
sieve = ~/.dovecot.sieve
sieve_dir = ~/sieve
}
pop3_client_workarounds =
pop3_enable_last = no
pop3_fast_size_lookups = no
pop3_lock_session = no
pop3_logout_format = top=%t/%p, retr=%r/%b, del=%d/%m, size=%s
pop3_no_flag_updates = no
pop3_reuse_xuidl = no
pop3_save_uidl = no
pop3_uidl_format = %08Xu%08Xv
postmaster_address =
protocols = imap pop3 lmtp
quota_full_tempfail = no
recipient_delimiter = +
rejection_reason = Your message to <%t> was automatically rejected:%n%r
rejection_subject = Rejected: %s
sendmail_path = /usr/sbin/sendmail
service anvil {
chroot = empty
client_limit = 0
drop_priv_before_exec = no
executable = anvil
extra_groups =
group =
idle_kill = 4294967295 secs
privileged_group =
process_limit = 1
process_min_avail = 1
protocol =
service_count = 0
type = anvil
unix_listener anvil-auth-penalty {
group =
mode = 0600
user =
}
unix_listener anvil {
group =
mode = 0600
user =
}
user = $default_internal_user
vsz_limit = 18446744073709551615 B
}
service auth-worker {
chroot =
client_limit = 1
drop_priv_before_exec = no
executable = auth -w
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 0
process_min_avail = 0
protocol =
service_count = 1
type =
unix_listener auth-worker {
group =
mode = 0600
user = $default_internal_user
}
user = vmail
vsz_limit = 18446744073709551615 B
}
service auth {
chroot =
client_limit = 4096
drop_priv_before_exec = no
executable = auth
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 1
process_min_avail = 0
protocol =
service_count = 0
type =
unix_listener /var/spool/postfix/private/auth {
group = postfix
mode = 0666
user = postfix
}
unix_listener auth-client {
group =
mode = 0600
user =
}
unix_listener auth-login {
group =
mode = 0600
user = $default_internal_user
}
unix_listener auth-master {
group =
mode = 0600
user =
}
unix_listener auth-userdb {
group =
mode = 0600
user = vmail
}
unix_listener login/login {
group =
mode = 0666
user =
}
user = dovecot
vsz_limit = 18446744073709551615 B
}
service config {
chroot =
client_limit = 0
drop_priv_before_exec = no
executable = config
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 0
process_min_avail = 0
protocol =
service_count = 0
type = config
unix_listener config {
group =
mode = 0600
user =
}
user =
vsz_limit = 18446744073709551615 B
}
service dict {
chroot =
client_limit = 1
drop_priv_before_exec = no
executable = dict
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 0
process_min_avail = 0
protocol =
service_count = 0
type =
unix_listener dict {
group =
mode = 0600
user =
}
user = $default_internal_user
vsz_limit = 18446744073709551615 B
}
service director {
chroot =
client_limit = 0
drop_priv_before_exec = no
executable = director
extra_groups =
fifo_listener login/proxy-notify {
group =
mode = 00
user =
}
group =
idle_kill = 4294967295 secs
inet_listener {
address =
port = 0
ssl = no
}
privileged_group =
process_limit = 1
process_min_avail = 0
protocol =
service_count = 0
type =
unix_listener director-admin {
group =
mode = 0600
user =
}
unix_listener director-userdb {
group =
mode = 0600
user =
}
unix_listener login/director {
group =
mode = 00
user =
}
user = $default_internal_user
vsz_limit = 18446744073709551615 B
}
service dns_client {
chroot =
client_limit = 1
drop_priv_before_exec = no
executable = dns-client
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 0
process_min_avail = 0
protocol =
service_count = 0
type =
unix_listener dns-client {
group =
mode = 0666
user =
}
unix_listener login/dns-client {
group =
mode = 0666
user =
}
user = $default_internal_user
vsz_limit = 18446744073709551615 B
}
service doveadm {
chroot =
client_limit = 1
drop_priv_before_exec = no
executable = doveadm-server
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 0
process_min_avail = 0
protocol =
service_count = 1
type =
unix_listener doveadm-server {
group =
mode = 0600
user =
}
user =
vsz_limit = 18446744073709551615 B
}
service imap-login {
chroot = login
client_limit = 0
drop_priv_before_exec = no
executable = imap-login
extra_groups =
group =
idle_kill = 0
inet_listener imap {
address =
port = 0
ssl = no
}
inet_listener imaps {
address =
port = 993
ssl = yes
}
privileged_group =
process_limit = 0
process_min_avail = 0
protocol = imap
service_count = 1
type = login
user = $default_login_user
vsz_limit = 18446744073709551615 B
}
service imap {
chroot =
client_limit = 1
drop_priv_before_exec = no
executable = imap
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 1024
process_min_avail = 0
protocol = imap
service_count = 1
type =
unix_listener login/imap {
group =
mode = 0666
user =
}
user =
vsz_limit = 18446744073709551615 B
}
service ipc {
chroot = empty
client_limit = 0
drop_priv_before_exec = no
executable = ipc
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 1
process_min_avail = 0
protocol =
service_count = 0
type =
unix_listener ipc {
group =
mode = 0600
user =
}
unix_listener login/ipc-proxy {
group =
mode = 0600
user = $default_login_user
}
user = $default_internal_user
vsz_limit = 18446744073709551615 B
}
service lmtp {
chroot =
client_limit = 1
drop_priv_before_exec = no
executable = lmtp
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 0
process_min_avail = 0
protocol = lmtp
service_count = 0
type =
unix_listener /var/spool/postfix/private/dovecot-lmtp {
group = postfix
mode = 0600
user = postfix
}
unix_listener lmtp {
group =
mode = 0666
user =
}
user =
vsz_limit = 18446744073709551615 B
}
service log {
chroot =
client_limit = 0
drop_priv_before_exec = no
executable = log
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 1
process_min_avail = 0
protocol =
service_count = 0
type = log
user =
vsz_limit = 18446744073709551615 B
}
service managesieve-login {
chroot = login
client_limit = 0
drop_priv_before_exec = no
executable = managesieve-login
extra_groups =
group =
idle_kill = 0
inet_listener sieve {
address =
port = 4190
ssl = no
}
privileged_group =
process_limit = 0
process_min_avail = 0
protocol = sieve
service_count = 1
type = login
user = $default_login_user
vsz_limit = 18446744073709551615 B
}
service managesieve {
chroot =
client_limit = 1
drop_priv_before_exec = no
executable = managesieve
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 0
process_min_avail = 0
protocol = sieve
service_count = 1
type =
unix_listener login/sieve {
group =
mode = 0666
user =
}
user =
vsz_limit = 18446744073709551615 B
}
service pop3-login {
chroot = login
client_limit = 0
drop_priv_before_exec = no
executable = pop3-login
extra_groups =
group =
idle_kill = 0
inet_listener pop3 {
address =
port = 0
ssl = no
}
inet_listener pop3s {
address =
port = 995
ssl = yes
}
privileged_group =
process_limit = 0
process_min_avail = 0
protocol = pop3
service_count = 1
type = login
user = $default_login_user
vsz_limit = 18446744073709551615 B
}
service pop3 {
chroot =
client_limit = 1
drop_priv_before_exec = no
executable = pop3
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 1024
process_min_avail = 0
protocol = pop3
service_count = 1
type =
unix_listener login/pop3 {
group =
mode = 0666
user =
}
user =
vsz_limit = 18446744073709551615 B
}
service ssl-params {
chroot =
client_limit = 0
drop_priv_before_exec = no
executable = ssl-params
extra_groups =
group =
idle_kill = 0
privileged_group =
process_limit = 0
process_min_avail = 0
protocol =
service_count = 0
type = startup
unix_listener login/ssl-params {
group =
mode = 0666
user =
}
user =
vsz_limit = 18446744073709551615 B
}
shutdown_clients = yes
ssl = required
ssl_ca =
ssl_cert = </etc/ssl/certs/dovecot.pem
ssl_cert_username_field = commonName
ssl_cipher_list = ALL:!LOW:!SSLv2:!EXP:!aNULL
ssl_client_cert =
ssl_client_key =
ssl_key = </etc/ssl/private/dovecot.pem
ssl_key_password =
ssl_parameters_regenerate = 168
ssl_verify_client_cert = no
submission_host =
syslog_facility = mail
userdb {
args = uid=vmail gid=vmail home=/var/mail/vhosts/%d/%n
driver = static
}
valid_chroot_dirs =
verbose_proctitle = no
verbose_ssl = no
version_ignore = no

</code>

postconf-n
<code>alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases
append_dot_mydomain = no
biff = no
config_directory = /etc/postfix
inet_interfaces = all
inet_protocols = all
mailbox_size_limit = 0
mydestination = localhost
myhostname = mail.mysitename.com
mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128
myorigin = /etc/mailname
readme_directory = no
recipient_delimiter = +
relayhost =
smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
smtpd_recipient_restrictions = permit_sasl_authenticated, permit_mynetworks, reject_unauth_destination
smtpd_sasl_auth_enable = yes
smtpd_sasl_path = private/auth
smtpd_sasl_type = dovecot
smtpd_tls_auth_only = yes
smtpd_tls_cert_file = /etc/ssl/certs/dovecot.pem
smtpd_tls_key_file = /etc/ssl/private/dovecot.pem
smtpd_use_tls = yes
virtual_alias_maps = mysql:/etc/postfix/mysql-virtual-alias-maps.cf
virtual_mailbox_domains = mysql:/etc/postfix/mysql-virtual-mailbox-domains.cf
virtual_mailbox_maps = mysql:/etc/postfix/mysql-virtual-mailbox-maps.cf
virtual_transport = lmtp:unix:private/dovecot-lmtp
</code>

Please help me figure this out. Thank so much!

Huy
Author:  Piki [ Wed Jul 24, 2013 5:38 am ]
Post subject:  Re: IMAP and POP setup not authenticating
Replace the <code> and </code> with [code] and [/code]. BBCode used [ and ].

Does Postfix authenticate via Dovecot? If so, can you authenticate to SMTP?

Also, while we need to see the configuration, it's also (usually) helpful to see the log, sometimes (not always) the log offers clues where in the config to look. Try to connect via IMAP or POP and check the output from /var/log/mail.log, there should be an entry at the end containing the error.
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