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 Post subject: Proactive Notifications?
PostPosted: Mon Nov 09, 2009 7:46 pm 
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Senior Newbie

Joined: Sun Nov 08, 2009 4:31 am
Posts: 15
Hi Guys,

Does Linode provide proactive notification for planned outtages? If so, how far in advance are these notifications and what platform are they presented on? Forum post? RSS feed? Dashboard announcement? Email notification?

Thanks,

-M


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 Post subject:
PostPosted: Mon Nov 09, 2009 7:58 pm 
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Linode Staff
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Joined: Tue Apr 15, 2003 6:24 pm
Posts: 3090
Website: http://www.linode.com/
Location: Galloway, NJ
If/when we have planned maintenance, we'll open tickets as well as announce it on the Status forum. Ticket updates are emailed to the Linode.com users who have access to the affected Linode.

The amount of notice varies depending on the urgency, however for things that can wait we will provide at least 7 days advance notification.

Hope that helps,
-Chris


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 Post subject:
PostPosted: Mon Nov 09, 2009 11:10 pm 
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Senior Newbie

Joined: Sun Nov 08, 2009 4:31 am
Posts: 15
caker wrote:
If/when we have planned maintenance, we'll open tickets as well as announce it on the Status forum. Ticket updates are emailed to the Linode.com users who have access to the affected Linode.

The amount of notice varies depending on the urgency, however for things that can wait we will provide at least 7 days advance notification.

Hope that helps,
-Chris


Awesome. Thanks Chris!


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