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nek
PostPosted: Sat Jan 15, 2011 6:10 pm 
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Joined: Sat Jan 15, 2011 6:02 pm
Posts: 3
Hello, I beg your pardon for my English and if the wrong section.

I ordered your server account used less than a day. Quality of service does not have built, and I deleted the account.
In the customer support told me that money back.
It took four days, but money is still no one returned.
What should I do about this?
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obs
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PostPosted: Sat Jan 15, 2011 6:49 pm 
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Joined: Sun Mar 07, 2010 7:47 pm
Posts: 1970
Website: http://www.rwky.net
Location: Earth
Credit card refunds can take a while to appear on your statement, also no credit card statements will be updated over the weekend, I'd give it until Wednesday and if it's not showing call up your credit card and see if they've received it.

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nek
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PostPosted: Sat Jan 15, 2011 8:23 pm 
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Joined: Sat Jan 15, 2011 6:02 pm
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Well, wait until Wednesday.
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oak
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PostPosted: Sun Jan 16, 2011 3:53 am 
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Joined: Sun Feb 14, 2010 5:40 pm
Posts: 28
I can't imagine better quality of service than linode being found anywhere. I have vps' from three providers, and linode blows them all away. I post this for the casual reader. Linode rocks.
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ericholtman
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PostPosted: Sun Jan 16, 2011 12:23 pm 
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Joined: Sun Sep 05, 2010 8:55 pm
Posts: 97
obs wrote:
no credit card statements will be updated over the weekend


Monday the 17th is also a bank holiday in the U.S., which might delay things even more.
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nek
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PostPosted: Fri Jan 21, 2011 2:52 am 
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Joined: Sat Jan 15, 2011 6:02 pm
Posts: 3
Tell me, delete the account does not imply an automatic refund?

Is it possible to restore it as my account?
And whether paid my money in my account?
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glg
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PostPosted: Fri Jan 21, 2011 12:21 pm 
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Joined: Fri Jan 09, 2009 5:32 pm
Posts: 634
nek wrote:
Tell me, delete the account does not imply an automatic refund?

Is it possible to restore it as my account?
And whether paid my money in my account?


This really isn't the best place to be asking a specific question like that. Send an email to support or open a ticket if you still have an account.
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Stever
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PostPosted: Fri Jan 21, 2011 3:06 pm 
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Joined: Fri Dec 07, 2007 1:37 am
Posts: 385
Location: NC, USA
nek wrote:
Tell me, delete the account does not imply an automatic refund?

Is it possible to restore it as my account?
And whether paid my money in my account?

http://www.linode.com/faq.cfm
Quote:
How do I close my account?

You can cancel your account at any time by logging into the Member's area, and clicking on the "Account" sub tab. From there, there's a cancel account link. If canceling within the first seven days, be sure to ask for a credit on the cancellation form. You can also remove all Linodes from your account via the "remove" link on the Linode Manager tab. This will issue a pro-rated credit to your account, which will be applied to any future invoices and effectively allows you to keep a Linode account open without incurring charges.


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