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 Post subject: Support?
PostPosted: Tue Apr 06, 2004 5:23 pm 
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Senior Newbie

Joined: Fri Feb 13, 2004 3:12 am
Posts: 18
I've been trying to get an answer on upgrading from a 64 to a 128 account since Saturday. I've emailed support and service and opened a trouble ticket and heard nothing back. It appears that caker is around since it says he last visted the forum at 3:52pm today.

Anyone know why there would be such a delay on this?


-Scott


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 Post subject:
PostPosted: Tue Apr 06, 2004 7:28 pm 
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Linode Staff
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Joined: Tue Apr 15, 2003 6:24 pm
Posts: 3090
Website: http://www.linode.com/
Location: Galloway, NJ
Yeah, to my dismay, I discovered POPFile (anti-spam software) ate maybe 2 weeks worth of emails, seemingly random as to which it marked as spam (which subsequently would get deleted). I've trained POPFile for almost a year and have been very comfortable with the results, but something's thrown it off lately -- so now I'm no longer using it.

I have responded to your ticket that you opened this afternoon.

If anyone else has sent an email to @linode.com and hasn't received a response, please send again. I'm now eye-balling every mail that comes in.

Thanks, and sorry for the delays.

-Chris


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