About to order one wrote:
Hi,
I'm amazed at the features offered here compared to all the other VPS/VDS companies.
A few questions:
1. If we sign up today, will we get prorated for this month or will our billing period be the 10th day of each month? I'd hate getting billed for the whole month when signing up in the middle.

The first month is pro-ratated till the next billing data, 1st of the month.
About to order one wrote:
2. We'd like to run a secure website that conducts ecommerce using paypal (IPN) and a merchant account gateway. Some customer info (probably encrypted but briefly clear) would be stored until we download it each day. Is a Linode appropriate for doing this?
You should have no problem doing this.
About to order one wrote:
3. Which Linux distro do you recommend if security out-of-the-box is important? We like Gentoo but not sure if its appropriate for a Linode 64.
Gentoo works fine on an L64, in the end the choice is what you prefer, all of the distros can be locked down. For a very stable system debian is usually recommended due to the stable distro only having security updates.
About to order one wrote:
4. What is the average time to upgrade a customer from Linode 64 to Linode 128 (assuming one was available)?
As long as it takes caker to click a few buttons
About to order one wrote:
5. Do we have to pay you extra if we want to use an SSL cert we already have (comodo/instantssl)?
All you may have to do is pick up IP, but that is it.
About to order one wrote:
The reason we're looking at VPS is because some shared hosts don't update often (still using OpenSSL 0.9.6b!). And since we have no clue what are traffic will be, we're looking for a provider that'll let us upgrade bandwidth or reinstall things without waiting 1/2 day for billing/tech support.
Thanks.
Adam