chroot: failed to run command '/bin/bash': No such file or directory

Does anyone know what to do when they get this error message? I have spent the past 4 hours trying to get suggestions from support. I have already tried the following:

> If you are seeing a kernel panic message, then you'll need to reboot your server into "Rescue" mode and perform a file system check.

Once the test completes and fixes any detected errors, reboot your server and verify that your server boots as intended.