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dashbitla
PostPosted: Wed Aug 12, 2009 3:50 am 
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Joined: Wed Aug 12, 2009 3:44 am
Posts: 1
all our servers are very very slow ... not accessible.
Can you please check whats the issue?
Lots of customer compalints already ... please please look into this issue ASAP.

Dashrath
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mwalling
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PostPosted: Wed Aug 12, 2009 7:48 am 
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Joined: Mon Dec 10, 2007 4:30 pm
Posts: 341
Website: http://markwalling.org
Issues requiring immediate staff intervention should be handled in a ticket, not the community forums.

(Tickets are wired to pagers, and in mikegrb's case, a bucket of ice water that hangs above the head of his bed.)
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jed
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PostPosted: Wed Aug 12, 2009 1:07 pm 
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Joined: Sat Mar 28, 2009 4:23 pm
Posts: 415
Website: http://jedsmith.org/
Location: Out of his depth and job-hopping without a clue about network security fundamentals
Moved from System & Network Status.

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Disclaimer: I am no longer employed by Linode; opinions are my own alone.
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Alucard
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PostPosted: Wed Aug 12, 2009 1:10 pm 
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Joined: Wed Feb 13, 2008 2:40 pm
Posts: 126
More information such as which datacenter, which Linode host you're on, what exactly you mean by "very slow", and probably your IPs is needed.

In short, if you read this and take its lessons to heart then you will receive better answers.
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zunzun
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PostPosted: Thu Aug 13, 2009 4:07 am 
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Joined: Fri Feb 18, 2005 4:09 pm
Posts: 594
mwalling wrote:
Issues requiring immediate staff intervention should be handled in a ticket, not the community forums.


I'm surprised you were thanked for helping them out like this, since a lot of newbies don't know their way around yet and - !

Oops, nevermind.

James
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