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Alohatone
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PostPosted: Tue Aug 16, 2011 8:36 pm 
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~root wrote:
Alohatone wrote:
~root wrote:
Alohatone wrote:
Support tickets.

Of course, thank you.
It would be painful (ask clients to change some of their DNS settings) but it seems a linode migration is to be planned :-(
Or is there the slightest hope that the situation in Fremont is going to improve?
(btw, just asking: when migrating to another linode, does Linode manage to to keep the same public IP at the new location? I doubt, but...)


when moving between datacenters, you change public IP.
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Alohatone
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PostPosted: Tue Aug 16, 2011 8:42 pm 
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Here is the HE report from 9 days ago : http://prgmr.com/~lsc/incident08072011.pdf
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hybinet
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PostPosted: Tue Aug 16, 2011 8:44 pm 
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~root wrote:
is there the slightest hope that the situation in Fremont is going to improve?


Judging from the frequency of power outages, it just seems to be getting worse and worse.

I have a couple of dirt cheap OpenVZ VPS's with another company that used to colocate in HE's Fremont datacenter. In mid-July they moved all of their gear to another datacenter in the Bay Area. Took all of two hours, the IPs stayed the same, and they already dodged two power outages. It's a shame that my $3/mo throwaway VPS has better uptime than a Linode in Fremont.

Hope Linode does something about the Fremont situation soon...
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~root
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PostPosted: Tue Aug 16, 2011 8:56 pm 
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Alohatone wrote:
Here is the HE report from 9 days ago : http://prgmr.com/~lsc/incident08072011.pdf

Looks like there is no huge improvement since Aug 7.
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tyrelb
PostPosted: Tue Aug 16, 2011 9:13 pm 
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~root wrote:
tyrelb wrote:
Why is fremont down AGAIN!?
Yes.
The question is: when is it back?


I can't wait to read the RFO for this outage... I wonder if it's the UPS' again, or some other failure.
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mnordhoff
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PostPosted: Wed Aug 17, 2011 2:55 am 
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thehousecat wrote:
Is everyone else happy with the other datacenters or is this a more general degradation of service with Linode?

It's a "degradation of service" of Hurricane Electric's Fremont 1 data center. That doesn't magically affect the other facilities Linode colos at, run by other companies in different cities.

~root wrote:
Looks like there is no huge improvement since Aug 7.

The RFO *did* say "the next few months".

For all we know this outage happened when someone tripped over a wire while trying to improve things.

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~root
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PostPosted: Wed Aug 17, 2011 10:45 am 
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mnordhoff wrote:
For all we know this outage happened when someone tripped over a wire while trying to improve things.

I consider this to be a positive note.
Thank you for the update. I keep my fingers crossed in the meantime...
So far the clients were not much affected.
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mnordhoff
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PostPosted: Wed Aug 17, 2011 10:47 am 
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~root wrote:
I consider this to be a positive note.
Thank you for the update. I keep my fingers crossed in the meantime...
So far the clients were not much affected.

To be clear, what I said was optimistic speculation. I have zero information.

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OverlordQ
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PostPosted: Wed Aug 17, 2011 4:54 pm 
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Is this 4-5 in the last few years related to power?
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Alohatone
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PostPosted: Wed Aug 17, 2011 4:56 pm 
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OverlordQ wrote:
Is this 4-5 in the last few years related to power?


Full power outage @ HE.net on 8/7

Partial power outage @ HE.net on 8/16
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OverlordQ
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PostPosted: Wed Aug 17, 2011 4:58 pm 
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There's definately been more then 2.
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Alohatone
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PostPosted: Wed Aug 17, 2011 5:00 pm 
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OverlordQ wrote:
There's definately been more then 2.


Also there was the BGP issue @ HE.net in June/July 2011.

We're in the process of moving to Dallas, hopefully the issues don't follow up.

OR maybe Fremont can be moved to the new HE.net datacenter.
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OverlordQ
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PostPosted: Wed Aug 17, 2011 5:04 pm 
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From digging through the status blog I found this two other power issues:

Nov 23, 2010 and May 6, 2011

http://status.linode.com/2011/05/outage ... ility.html
http://status.linode.com/2010/11/possib ... emont.html

So it's been 4+ power issues in the last year alone.
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Alohatone
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PostPosted: Wed Aug 17, 2011 5:08 pm 
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August 16, 2011 = 1 Hour / Partial
August 7, 2011 = 4 Hours
May 6, 2011 = 3 Hours
November 23, 2010 = 5 hours
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thehousecat
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PostPosted: Wed Aug 17, 2011 6:45 pm 
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mnordhoff wrote:
thehousecat wrote:
Is everyone else happy with the other datacenters or is this a more general degradation of service with Linode?

It's a "degradation of service" of Hurricane Electric's Fremont 1 data center. That doesn't magically affect the other facilities Linode colos at, run by other companies in different cities.


No need to be patronizing - your magic comment is stating the obvious

I didn't ask about 3rd parties anyway - I have no business relationship with them. I specifically asked about the service level at different Linode datacenters.

Does anyone who has wider experience find the other datacenters more reliable?

Thanks
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