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Alohatone
PostPosted: Wed Jun 22, 2011 3:53 pm 
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Joined: Tue Jun 21, 2011 4:25 pm
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Website: http://www.alohatone.com
Location: Hawaii
We have a virtual which wasn't responding to SSH / SMTP (its an SMTP Relay for us).

We decided to reboot the machine and its been 25 minutes , and we are still not back online / rebooted.

Anyone else seeing their nodes down in Fremont?

*I wrote here because I think Support is busy, they usually are very very fast, but I'm not getting a response from the ticket system.
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Alohatone
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PostPosted: Wed Jun 22, 2011 4:00 pm 
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Website: http://www.alohatone.com
Location: Hawaii
We are @ 30 minutes + to reboot our virtual
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Alohatone
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PostPosted: Wed Jun 22, 2011 4:06 pm 
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Website: http://www.alohatone.com
Location: Hawaii
would a floating IP help?
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Alohatone
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PostPosted: Wed Jun 22, 2011 4:08 pm 
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Website: http://www.alohatone.com
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took 40 minutes and we're finally getting migrated to another cluster.

We actually moved our DNS for our SMTP server back to our original server @ our other data center.
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tonymallin
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PostPosted: Wed Jun 22, 2011 4:16 pm 
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Have you considered investing in a high availability setup if the service that server is delivering is that critical?
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Alohatone
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PostPosted: Wed Jun 22, 2011 4:18 pm 
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Website: http://www.alohatone.com
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tonymallin wrote:
Have you considered investing in a high availability setup if the service that server is delivering is that critical?


Yes, but its a manual process and doubles the cost.

Floating IP
(2) Linodes

in event of failure we move the floating IP to the hot spare.
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glg
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PostPosted: Wed Jun 22, 2011 8:46 pm 
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Joined: Fri Jan 09, 2009 5:32 pm
Posts: 634
Alohatone wrote:
tonymallin wrote:
Have you considered investing in a high availability setup if the service that server is delivering is that critical?


Yes, but its a manual process and doubles the cost.

Floating IP
(2) Linodes

in event of failure we move the floating IP to the hot spare.


this is easily done in the control panel
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