Hi there,

We try to respond as quickly, efficiently, and effectively as possible to any support requests. If you find that you're having trouble getting a response for a ticket as quickly as you'd like, then you should be able to call us at our phone lines 24/7 for a near immediate response. Just to clarify a little further, our phone numbers are as follows:

855-4-LINODE
(855-454-6633)
Intl.: +1 609-380-7100

I hope this helps! Let us know if you have any further questions, concerns, or comments.

Hello again,

Thanks for getting back to us. Since it sounds like this is a matter of special urgency to you I was able to go ahead and grab your ticket, and you should have a response from us there within the next few minutes.

Let us know if there's anything else you might need from us.