Big 'effing deal people, get over it, move on. Every DC has or will have their problems.

Linode service is pretty good on the whole. There's the occasional UML bug or rare network burp, sure. So at best, Linode.com's uptime is actually somewhere in the ballpark of 99.990-99.993% on an individual host level.

I don't get the impression that this service was designed for a 24x7 100% availability setup; it was more targeted towards the 99.xx% crowd.

Could Linode.com clarify the 100% figure better on the web site? Certainly. Could add some wording indicating that this was between TP and Linode.com, and not between Linode.com and the individual Linode.com customers. Better yet, add some explicit wording mentioning actual availability between Linode.com and the customers were on a best-effort basis.

This is the kind of post I truly despise. People who come in and think they have a right to tell everyone else what to talk about and not to talk about.

Valued Customer,

The Planet is currently making preparations to perform power maintenance in our DLLSTX2 facility, and as such, we want to ensure all customers are aware of the maintenance window.

The maintenance window currently in place is scheduled for Tuesday, April 5th, 2005, from 0500hrs to 0700hrs CDT. This maintenance should only affect a small percentage of our customers, who can expect to experience a direct power loss during this time. These customers will be contacted individually (separately from this email) with additional details and preparations that should be made to ensure a smooth transition through the maintenance window. Aside from these specific customers, all remaining customers should experience normal power and network service during this window.

However, we also want to make certain that all of our customers are aware that this window has been scheduled, and that due to the sometimes unpredictable nature of the maintenance to be performed there is a possibility for intermittent power and network degradation during that time. Please be aware that any symptoms experienced during this window will be at the foremost of our attention, and immediate steps will be taken to rectify the problem as quickly as possible.

Bleh... that sucks. Linode shouldent be affected by that due to the UPS systems in the rack in dallas, correct chris?

Personally, I'd like to see something like a "status.linode.com" in DNS with a short TTL, so it can be pointed to a working machine in the event of a failure. Though hopefully it'll be a while before we'd have to test it...