We're currently making sure everything is back online. Updates in a few.

-Chris

so, how long it will take?

Why does the Atlanta DC not have UPS?

Generator power, anyone?

How long will it take?

And, yeah, why there's no generator?

This is starting to be grueling.
I have said everybody around me that we were safe in this area; How can I seriously explain that I chose a web hosting provider that did not have a good power system? Are you suing those guys for breach of contract or something? I remember visiting their website and they claimed to have all it takes in that area. Don't tell me the 99.999 uptime guarantee does not apply in that case! Difficulty to tell if issues on my site comes from my coding or from the datacenter at this point.
In a couple of weeks, this is the second major issue. Are the other datacenters better?
Linode certainly rocks but with datacenters of that quality, what's the point?
Sorry for the rant, I am really frustrated.

The others datacenters at Linode have gen power?

If yes, I wanna to move.

Agreed! If this isn't the last outage for a considerable time, I'll be executing a migration back to HE/Fremont.

All of the hosts and Linodes are now back up except for host atlanta24, we are working on atlanta24. DC reports that there was an issue with a UPS that caused the power failure and they have the generators running just in case grid power fails until UPS issues are resolved. More in depth details will be provided once they are available.

My account on host78.atlanta.linode.com seems unreachable. I show you guys rebooted it at 7:48 this a.m., and it shows running, but I can't ssh to it, nor access my apache server.

Support ticket would be the best route to go.

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What exactly is Linode planning to do about this? I don't mean about this issue alone, I mean about the other two threads sitting nicely alongside this one concerning Atlanta datacenter issues. Everything from routing issues, to (what I saw as a) DDoSs, general high latency/packet loss and now we lose power for several hours.

This gets to be annoying.

Host is atlanta24 - Linode now down for over 6 hours.

Tried a support ticket all I got was a link to this forum!

I only signed up 2 weeks ago, something I'm starting to regret!!

Atlanta DC employees have *finally* informed us that they can not get atlanta24 to power back up. Apparently their power outage (which we have still not received a RFO for) damaged the server.

We have instructed them to move atlanta24's drives to a standby host. More updates to come. . .

-Tom

I'm sure you guys are still sorting stuff out, but I was wondering why when the hosts restarted after the powercut, the linodes didn't boot? Seems like an obvious thing to do, which would have drastically reduced the downtime.

They do get booted back up automatically. The host just staggers the guest start up so you don't kill the disks with that many guests starting at once.