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tasaro
 Post subject: Outage: newark105
PostPosted: Fri Apr 17, 2009 7:49 am 
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Joined: Tue Apr 15, 2003 10:32 pm
Posts: 246
Location: NJ, USA
Taking a look at newark105. It has become unresponsive, even though it is still checking in with our monitoring system. Updates shortly.

-Tom
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tasaro
 Post subject:
PostPosted: Fri Apr 17, 2009 7:56 am 
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Location: NJ, USA
We're still investigating the cause, however Linodes should be booting back up now.

-Tom
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caker
 Post subject:
PostPosted: Fri Apr 17, 2009 12:18 pm 
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Website: http://www.linode.com/
Location: Galloway, NJ
Newark105 continues to have issues. We're planning a course of action now, but I suspect we'll be migrating everyone off this host.

-Chris
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caker
 Post subject:
PostPosted: Fri Apr 17, 2009 12:26 pm 
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Website: http://www.linode.com/
Location: Galloway, NJ
Newark105 is back on-line, and the Linodes are restarting. However, we'll be configuring and issuing migrations off this host for each of the Linodes. You should receive a ticket notifying you before this occurs.

We apologize for the downtime and appreciate your patience and understanding.

Regards,
-Chris
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barryb
 Post subject:
PostPosted: Fri Apr 17, 2009 1:37 pm 
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Joined: Wed Feb 18, 2009 2:28 am
Posts: 4
Is there a way to alert the support staff during off-hours? Linodes went down around 11:30pm and weren't discovered until 6:30am the next day.
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mnordhoff
 Post subject:
PostPosted: Tue Apr 21, 2009 6:27 am 
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Joined: Sat May 03, 2008 4:01 pm
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Website: http://www.mattnordhoff.com/
barryb wrote:
Is there a way to alert the support staff during off-hours? Linodes went down around 11:30pm and weren't discovered until 6:30am the next day.


Filing a support ticket will page somebody.
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