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caker
PostPosted: Mon May 03, 2004 4:50 pm 
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Looks like HE lost power to everything. I'm still working on bringing the hosts back online. Shouldn't be too long.

I'll post more details when I know more.

-Chris


Last edited by caker on Tue May 04, 2004 1:03 am, edited 2 times in total.

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Quik
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PostPosted: Mon May 03, 2004 5:43 pm 
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The engineers at Hurricane Electric were required to perform an emergency maintenance procedure on their UPS system and a complete loss of power occurred during the maintenance. More than likely the event was directly related to the UPS maintenance...


One step up from knocking power cables out of hosts :(
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caker
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PostPosted: Mon May 03, 2004 6:30 pm 
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All of the hosts have been back online for a while now, along with all the Linodes. This is the response I received from Hurricane Electric:

Quote:
We were performing routine maint on UPS and we experienced a glitch. We are currently working on the issue


Hopefully, no more power suprises...

On a related note, I took this opportunity to upgrade all of the hosts (not the Linodes) at HE (host9 and up) to 2.6 kernel.

Thanks,
-Chris


Last edited by caker on Mon May 03, 2004 6:37 pm, edited 1 time in total.

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marcus
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PostPosted: Mon May 03, 2004 6:35 pm 
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Thanks again, caker for your quick response to this situation.

I especially appreciated how I could go to the forums and immediatly see why my linode was down, and then again when the problem had been corrected.

Great service as always!
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mastabog
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PostPosted: Mon May 03, 2004 7:05 pm 
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I second that :) Thanks for the great service.
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rfinnie
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PostPosted: Mon May 03, 2004 7:49 pm 
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caker wrote:
On a related note, I took this opportunity to upgrade all of the hosts (not the Linodes) at HE (host9 and up) to 2.6 kernel.


I came home about 5 minutes after my linode came back up and 1) noticed my screen session was dead, 2) noticed the uptime of 5 minutes, then 3) looked at /proc/cpuinfo and noticed the host was now on 2.6. Of course my first thought is "damn, why is he doing this in the MIDDLE OF THE DAY?" Then I noticed this thread. Oops. :)

Anyways, thanks for the quick action.
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bji
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PostPosted: Mon May 03, 2004 8:15 pm 
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caker wrote:
On a related note, I took this opportunity to upgrade all of the hosts (not the Linodes) at HE (host9 and up) to 2.6 kernel.


When do we get to have a power outage at ThePlanet, so that we can get Linux 2.6 on all of the hosts there too???

Just a comment on HE - for a tier 1 provider, they seem to have many more issues (DOS attacks, networking outages, power loss, etc) than ThePlanet, which is listed as a Tier 2 provider ...

Bryan
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sweh
PostPosted: Tue May 04, 2004 6:55 am 
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caker wrote:
Looks like HE lost power to everything.

How very odd.... On Saturday Level3 lost power to one of their facilities where I have other hosts co-lo'd. It's a conspiracy, I tell you! They're out to get me!!

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Stephen
(Linux user since kernel version 0.11)
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caker
PostPosted: Wed May 05, 2004 2:21 am 
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sweh wrote:
How very odd.... On Saturday Level3 lost power to one of their facilities where I have other hosts co-lo'd. It's a conspiracy, I tell you! They're out to get me!!

I love a good conspiracy. Which Level3 datacenter was it?

-Chris
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sweh
PostPosted: Wed May 05, 2004 7:08 am 
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caker wrote:
Which Level3 datacenter was it?


Somewhere in New York. It wasn't actually where my machines are, but it was the site where the ISP's DS3s terminate (for some reason that router was on AC power rather than DC) causing a total outage.

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Stephen

(Linux user since kernel version 0.11)
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caker
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PostPosted: Thu May 06, 2004 12:57 am 
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bji wrote:
When do we get to have a power outage at ThePlanet, so that we can get Linux 2.6 on all of the hosts there too???

I'm planning on rebooting at least host5 (maybe host3 and host6, too) this coming Monday evening. I'll post the announcement tomorrow...

-Chris
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