(janglin-06/07/04-15:43):
There was a known issue that our network engineers worked to rectify. There will be an official write up released describing what exactly happened and what was done to remedy it shortly. I apologize for any inconvenience this may have caused you and I thank you for your patience.

(janglin-06/07/04-17:08):
TOPIC: Network Event Report

DATE: June 7, 2004

SUMMARY: The DLLSTX2 datacenter lost connectivity this afternoon for approximately 2 minutes as a result of problems with the DWDM fiber system connecting it to the DLLSTX3 datacenter. Planet engineers have isolated the problem as being related to water peak loss in the 1310-1350nm wavelengths across the dark fiber between the sites.

FUTURE MITIGATION: In order to prevent future issues, Planet engineering are currently working on a plan to move the Gig-E channels in the affected wavelengths to new channels in an alternate (non water-peak) wavelength on the system, and anticipates having this plan finalized shortly. Planet engineering will notify all customers if there is any anticipated downtime as a result of the repair work.

The Planet Network Engineering Team