hopla wrote:
Of course I understand that, if you are able to modify one Linux distro to run on your Xen setup, it probably isn't that hard anymore to modify a bunch of other distros. And that modifying FreeBSD might be a whole different ball game.
But I think you would find that the FreeBSD developer community would very much welcome an effort from a professional VPS host to support their OS. I'm fairly certain that you would be able to get all the help you need from mailinglists, IRC, ... and for free too!
Sure, maybe the much-vaunted "developer community" would welcome an effort, but would they pay for it?
For official support, there is no such thing as free. For Linode, providing an official image implies (in my view anyway) time spent sanity checking the image, keeping it up to date, having staff able to support it, and so on. While there may be someone on the staff now, having to account for that (again, officially) now and going forward is something they don't want to do. It is more than just getting it to work for people now. An unwritten law in IT is only support it if you want to support it for eternity. Imagine if Linode did this, and then discovered that a Xen hotness option that made everything faster than on iron wasn't available to us (the customers) because it made FreeBSD barf.
As a customer with a passing interest in FreeBSD, I respect (and rather prefer) caker's stance --- I would rather have stellar support for my Linux functions than a split load due to minority interest in something that could have tangible impacts on supportability, maintainability, and new enhancements.
You're not being told you can't do it, you're just being told you're on your own, which is an understandable stance to take on Linode's part.