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 Post subject:
PostPosted: Fri Dec 07, 2007 12:37 pm 
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Senior Newbie

Joined: Sun Oct 28, 2007 7:50 pm
Posts: 13
Not quite:
PING linode4.espoc.com (64.22.124.92) 56(84) bytes of data.
64 bytes from linode4.espoc.com (64.22.124.92): icmp_seq=3 ttl=53 time=58.7 ms

--- linode4.espoc.com ping statistics ---
3 packets transmitted, 1 received, 66% packet loss, time 1999ms
rtt min/avg/max/mdev = 58.748/58.748/58.748/0.000 ms

PING linode4.espoc.com (64.22.124.92) 56(84) bytes of data.
64 bytes from linode4.espoc.com (64.22.124.92): icmp_seq=1 ttl=53 time=62.5 ms
64 bytes from linode4.espoc.com (64.22.124.92): icmp_seq=3 ttl=53 time=61.8 ms

--- linode4.espoc.com ping statistics ---
3 packets transmitted, 2 received, 33% packet loss, time 1999ms
rtt min/avg/max/mdev = 61.838/62.188/62.539/0.430 ms


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 Post subject:
PostPosted: Fri Dec 07, 2007 12:53 pm 
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Linode Staff
User avatar

Joined: Tue Apr 15, 2003 6:24 pm
Posts: 3090
Website: http://www.linode.com/
Location: Galloway, NJ
elirov wrote:
--- linode4.espoc.com ping statistics ---
3 packets transmitted, 1 received, 66% packet loss, time 1999ms

Looks fine from here. Traceroute?

-Chris


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 Post subject:
PostPosted: Fri Dec 07, 2007 1:19 pm 
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Newbie

Joined: Fri Dec 07, 2007 1:05 pm
Posts: 2
Thanks for the updates, it's much appreciated.

I'm curious about something. The Atlanta site is hosted at GNAX, I believe. Their website (www.gnax.net) advertises "99.999% Reliability." What exactly does that mean?

A quick back of the envelope calculation: 0.001% of "downtime" is roughly 5 and a quarter minutes a year. How do they define "reliability" in their SLA? Just wondering.

Thanks.


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 Post subject: Problems are back
PostPosted: Fri Dec 07, 2007 5:05 pm 
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Junior Member

Joined: Thu Mar 22, 2007 1:39 am
Posts: 23
This morning EST, all was fine. At 3:30ish, gnax went down for a few minutes. Now, packet loss and slow http traffic has returned.

I wish they can sort out the issue already...

(Yes, I am aware this only affects certain people. My T1 line connects fine to gnax but ALL my verizon customers and other ISPs have issues connecting to gnax. Peering issue?)


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 Post subject:
PostPosted: Fri Dec 07, 2007 6:44 pm 
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Senior Member

Joined: Thu Sep 23, 2004 8:35 pm
Posts: 73
Location: The Hague, Netherlands
caker wrote:
Looks fine from here. Traceroute?
-Chris


FWIW, here's my recent ping times and traceroute to my host77 Linode via Amsterdam.

[Whoops, ORIGINAL POST DELETED -- had background download going that screwed the figures. In fact, ping looks normal from here (consistently round ~132ms), but just got notification from US-based monitoring site that my linode was unreachable at 12:31:15 -0800.]

Cliff


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 Post subject: Still Having Trouble
PostPosted: Fri Dec 07, 2007 7:08 pm 
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Joined: Fri Dec 07, 2007 6:13 pm
Posts: 1
Website: http://uberzach.com/
Location: Ankeny, IA
I'm still having trouble at least from some routes.

It's been working fine from my office all day. That route ends with:

6: cr2.sl9mo.ip.att.net (12.122.18.117)
7: cr2.cgcil.ip.att.net (12.122.2.21)
8: tbr1.cgcil.ip.att.net (12.122.17.158)
9: 12.122.86.193 (12.122.86.193)
10: 192.205.34.198 (192.205.34.198)
11: dls-bb1-link.telia.net (213.248.80.149)
12: atl-bb1-link.telia.net (213.248.80.145)
13: globalnet-103907-atl-bb1.c.telia.net (213.248.90.54)
14: l3-atl-18.gnax.net (209.51.131.74)

But from me home I'm still getting packet loss; a recent 60-second sample said 10% ICMP loss, but it's been up and down all day. The route from my home connection is:

6 CHCGILWUH53JC01-GE0-0-0-0.mcleodusa.net (64.198.101.137)
7 CHCGILDTHBUJC01-SO0-3-0-0.mcleodusa.net (64.198.100.46)
8 ge3-0.cr01.chc01.pccwbtn.net (206.223.119.48)
9 gnax.ge2-13.br01.atl01.pccwbtn.net (63.216.31.130)
10 63.247.77.6 (63.247.77.6)

Currently the route from my home is somewhat usable, but still slow. And at least a couple of times today it's been totally useless. This is coming on 24 hours now, and I'm getting annoyed.

I've also noticed similar problems getting from my linode out to various (presumably well-connected) sites, such as security.ubuntu.com. That route start with:

1: 63.247.71.193 (63.247.71.193)
2: atl-core-a-gi3-6.gnax.net (209.51.131.73)
3: atl-core-g-g1-6.gnax.net (63.247.69.178)
4: 216.89.82.81 (216.89.82.81)
5: 204.70.200.45 (204.70.200.45)
6: dcr2-so-0-3-0.atlanta.savvis.net (204.70.193.237)
7: no reply
8: 204.70.197.5 (204.70.197.5)
9: 208.174.224.134 (208.174.224.134)
10: vlan79.csw2.NewYork1.Level3.net (4.68.16.126)


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PostPosted: Fri Dec 07, 2007 7:19 pm 
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Senior Newbie

Joined: Wed May 16, 2007 11:19 am
Posts: 5
Website: http://trick.vanstaveren.us
Location: Chicago, IL
Have been getting alerts from Nagios all day complaining about intermittent service issues; it seems quite intermittent but still happening as of the last 60 minutes.

Ran pings from 2200-2300 UTC from several other sites with reliable connections, including two in London, and two in Chicago, and have been showing from 2% to 4% packet loss at different sites.

Will be watching for some sort of update from Atlanta on this...thanks for looking into things.


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 Post subject:
PostPosted: Fri Dec 07, 2007 7:37 pm 
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Senior Member

Joined: Sat Dec 13, 2003 12:39 pm
Posts: 98
Yeah, I'm still seeing intermittent connectivity problems with my atlanta linodes. It'll be up and fine for a few minutes, then problems, then fine again ...


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 Post subject: Yup
PostPosted: Fri Dec 07, 2007 7:46 pm 
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Junior Member

Joined: Thu Mar 22, 2007 1:39 am
Posts: 23
It's been 18 hours.

Now thinking back, the problems appeared about 3 days ago.

I am confirming that some routes are okay, and some routes simply dont work. It's about 50/50 for my clients. And there are moments of 100% packet loss.


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 Post subject: traceroute
PostPosted: Fri Dec 07, 2007 7:49 pm 
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Senior Member

Joined: Sat Dec 13, 2003 12:39 pm
Posts: 98
It looks like the same router that was the problem yesterday.

4 29 ms 30 ms 27 ms 200.ge-0-1-0.cr2.sea1.speakeasy.net [69.17.83.250]
5 87 ms 28 ms 28 ms ge3-0.cr02.sea01.pccwbtn.net [198.32.180.13]
6 90 ms 90 ms 90 ms gnax.ge2-13.br01.atl01.pccwbtn.net [63.216.31.130]
7 89 ms 89 ms 94 ms 63.247.77.6
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.


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 Post subject:
PostPosted: Fri Dec 07, 2007 8:01 pm 
Offline
Senior Newbie

Joined: Wed Jun 15, 2005 8:19 pm
Posts: 17
Location: Sydney, Australia
Still seeing issues too...

Code:
HOST: merboo                      Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. 192.168.1.1                   0.0%    20    1.6   2.2   1.5   4.1   0.8
  2. 150.101.197.88                0.0%    20    8.4  10.0   8.3  16.1   1.7
  3. 150.101.197.81                0.0%    20    9.3  18.1   8.7  65.1  14.8
  4. 150.101.199.231               0.0%    20  284.7 223.0 194.6 371.0  56.4
  5. 203.16.213.53                 0.0%    20  193.0 195.0 193.0 200.0   1.8
  6. 206.223.116.48                0.0%    20  169.8 170.3 168.5 179.3   2.8
  7. 63.216.31.130                 0.0%    20  217.0 221.2 216.7 282.4  14.5
  8. 63.247.77.6                  25.0%    20  221.2 221.4 220.3 223.3   0.7
  9. 64.22.103.23                 15.0%    20  256.7 255.9 254.6 259.3   1.2

HOST: navara.bulletproof.net.au   Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. 202.44.98.2                   0.0%    20    1.3   1.2   1.0   1.4   0.1
  2. 218.185.63.110                0.0%    20    1.4   1.5   1.3   2.0   0.2
  3. 203.202.87.1                  0.0%    20    1.6   2.1   1.3   8.6   1.6
  4. 208.50.13.185                 0.0%    20  160.0 162.0 159.7 180.1   5.8
  5. 64.209.99.62                  0.0%    20  206.2 206.1 205.7 207.8   0.5
  6. 209.51.131.74                 0.0%    20  206.6 206.7 206.0 211.8   1.3
  7. 64.22.103.23                  5.0%    20  206.5 206.1 205.7 206.8   0.3


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 Post subject:
PostPosted: Fri Dec 07, 2007 8:15 pm 
Offline
Newbie

Joined: Fri Dec 07, 2007 8:14 pm
Posts: 4
I seem to be having problems with atlanta22 as well...
Very slow response...

Packets: Sent = 498, Received = 463, Lost = 35 (7% Loss),
Approximate round trip times in milli-seconds:
Minimum = 99ms, Maximum = 111ms, Average = 100ms


Last edited by Funky on Fri Dec 07, 2007 8:45 pm, edited 1 time in total.

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 Post subject:
PostPosted: Fri Dec 07, 2007 8:37 pm 
Offline
Senior Newbie

Joined: Wed Jan 10, 2007 8:55 am
Posts: 8
I still have the same problems as 10 hours ago with host83: lots of problems connecting, connections cannot handle big packets of data, etc...

Trace:

Code:
...
 5  212.71.1.62 (212.71.1.62)  10.556 ms  10.682 ms  11.081 ms
 6  router01.londix.uk.intico.net (212.71.1.6)  17.640 ms  17.966 ms  17.316 ms
 7  cr02.ldn01.pccwbtn.net (195.66.224.167)  18.055 ms  18.651 ms  18.901 ms
 8  gnax.ge2-13.br01.atl01.pccwbtn.net (63.216.31.130)  117.081 ms  117.596 ms  117.955 ms
 9  63.247.77.6 (63.247.77.6)  119.205 ms *  118.577 ms
10  * * *
11  * * *


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 Post subject: Web traffic
PostPosted: Fri Dec 07, 2007 8:55 pm 
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Junior Member

Joined: Thu Mar 22, 2007 1:39 am
Posts: 23
I'm curious if anyone else is having problems with http traffic. Despite the fact that I am only getting about 4-8% packet loss, my inbound http traffic doesn't flow at all through some routes. Other traffic is typical of 4-8% packet loss.


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 Post subject: Odd routing...
PostPosted: Fri Dec 07, 2007 8:55 pm 
Offline
Senior Newbie

Joined: Fri Dec 07, 2007 11:04 am
Posts: 15
ICQ: 194918
WLM: hotgazpacho@hotmail.com
Yahoo Messenger: hotgazpacho
AOL: SailorWill
Location: Tampa, FL
Yes, very odd routing behavior, not to mention intermittent connectivity issues (i.e. having trouble administering my server with Webmin/Virtualmin):

Code:
Will@Legolas ~
$ tracert linode1a.hotgazpacho.org

Tracing route to linode1a.hotgazpacho.org [64.22.125.216]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.2.1
  2     9 ms     9 ms     9 ms  10.102.80.1
  3    10 ms    11 ms    11 ms  pch15.50.tampflerl-rtr1.tampabay.rr.com [65.32.14.254]
  4    11 ms    11 ms     9 ms  653213hfc38.tampabay.res.rr.com [65.32.13.38]
  5     9 ms     8 ms    10 ms  pos5-0-OC-192.tampflerl-rtr4.tampabay.rr.com [65.32.8.130]
  6    41 ms    33 ms    32 ms  ge-2-1-0.cr0.dfw10.tbone.rr.com [66.109.6.106]
  7    34 ms    37 ms    35 ms  ae-1-0.pr0.dfw10.tbone.rr.com [66.109.6.179]
  8    35 ms    40 ms    35 ms  fe1-0.ar02.dal01.pccwbtn.net [63.218.23.13]
  9    41 ms    41 ms    42 ms  gnax.ge2-13.br01.atl01.pccwbtn.net [63.216.31.130]
 10    41 ms    41 ms    46 ms  63.247.77.6
 11    44 ms    42 ms     *     linode1a.hotgazpacho.org [64.22.125.216]
 12    51 ms    43 ms     *     linode1a.hotgazpacho.org [64.22.125.216]
 13    42 ms    42 ms    43 ms  linode1a.hotgazpacho.org [64.22.125.216]

Trace complete.


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