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PostPosted: Tue Feb 14, 2012 1:00 pm 
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In order to get a dedicated IP address, I must jump through hoops every single time!! I get it. It must be for SSL only.

Does Linode lack the IP space? I've NEVER had as many issues with getting dedicated IP addresses as I had with Linode. Yes I get there is a shortage of IP addresses, but it isn't as bad as Linode makes it sounds like. Your policies border on the absurd!

As much as I like your service overall, if this continues to be an issue I will create instances with other cloud providers and will not recommend Linode for anyone who needs SSL or multiple IP addresses.

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PostPosted: Tue Feb 14, 2012 1:50 pm 
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I have also found Linode's IP allocation policies to be a bit draconian. It doesn't really matter to me personally because I do not have need for more IPs, but when you look at completely reputable providers like WiredTree giving out 4 IPs per VPS standard, it does seem odd that Linode operates like this. I think Linode used to allow you to add one additional IP per Linode without justification - that was nice.

I'm not saying it's completely outrageous and I can see an argument that Linode has smaller instances and so can't really afford to just allow multiple IPs by default for every VPS - someone could load up on 512s with 2-3 IPs each and hog a bunch of IP space.
All the same, it would be easy to have a graduated policy where additional IPs on 512 - 1024 instances need justification always and 1536 - 4096 instances can get one additional IP with no problem, etc. Something like that.


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PostPosted: Tue Feb 14, 2012 2:49 pm 
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empoweringmedia wrote:
In order to get a dedicated IP address, I must jump through hoops every single time!! I get it. It must be for SSL only.

Does Linode lack the IP space? I've NEVER had as many issues with getting dedicated IP addresses as I had with Linode. Yes I get there is a shortage of IP addresses, but it isn't as bad as Linode makes it sounds like. Your policies border on the absurd!

As much as I like your service overall, if this continues to be an issue I will create instances with other cloud providers and will not recommend Linode for anyone who needs SSL or multiple IP addresses.

No, it's not absurd, it's ARIN rules.


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PostPosted: Tue Feb 14, 2012 3:41 pm 
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OverlordQ wrote:
No, it's not absurd, it's ARIN rules.

Yep. It won't be fun when the authorities knock on WiredTree et al's door and ask them to justify their IP usage. If you can't provide proof of high utilization, whoever you depend on for your IP addresses can refuse to allocate any further IPs until the situation is rectified. Then you're stuck in the awkward situation of having to revoke IPs from existing customers, because otherwise you won't be able to take in any new customers. Neither option is good for business.


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PostPosted: Tue Feb 14, 2012 3:49 pm 
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ARIN wrote:
4.1.7. RFC 2050

ARIN takes guidance from allocation and assignment policies and procedures set forth in RFC 2050. These guidelines were developed to meet the needs of the larger Internet community in conserving scarce IPv4 address space and allowing continued use of existing Internet routing technologies.

RFC 2050 wrote:
3. ISPs are required to utilize address space in an efficient
manner. To this end, ISPs should have documented
justification available for each assignment. The regional
registry may, at any time, ask for this information. If the
information is not available, future allocations may be impacted.
In extreme cases, existing loans may be impacted.


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PostPosted: Tue Feb 14, 2012 4:10 pm 
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empoweringmedia wrote:
Does Linode lack the IP space? I've NEVER had as many issues with getting dedicated IP addresses as I had with Linode. Yes I get there is a shortage of IP addresses, but it isn't as bad as Linode makes it sounds like. Your policies border on the absurd!

I tried finding HostCube's IP allocation policy, following the links helpfully provided in your signature, but could not do so with a few moments of clicking around. How does your Managed VPS service deal with technical justification for IPv4 allocations, and have you ever had problems getting initial allocations from other RIRs such as RIPE or APNIC due to them?

Just curious.

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PostPosted: Tue Feb 14, 2012 5:04 pm 
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OverlordQ wrote:
empoweringmedia wrote:
In order to get a dedicated IP address, I must jump through hoops every single time!! I get it. It must be for SSL only.

Does Linode lack the IP space? I've NEVER had as many issues with getting dedicated IP addresses as I had with Linode. Yes I get there is a shortage of IP addresses, but it isn't as bad as Linode makes it sounds like. Your policies border on the absurd!

As much as I like your service overall, if this continues to be an issue I will create instances with other cloud providers and will not recommend Linode for anyone who needs SSL or multiple IP addresses.

No, it's not absurd, it's ARIN rules.


ARIN rules aren't the issue, and know them thank you. The issue is I have to go through the SAME POLICY everytime to get one ip address. A real pain to say the least. It's like I have to give my up first child just to get an IP address.

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Last edited by empoweringmedia on Tue Feb 14, 2012 5:06 pm, edited 1 time in total.

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PostPosted: Tue Feb 14, 2012 5:06 pm 
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hoopycat wrote:
empoweringmedia wrote:
Does Linode lack the IP space? I've NEVER had as many issues with getting dedicated IP addresses as I had with Linode. Yes I get there is a shortage of IP addresses, but it isn't as bad as Linode makes it sounds like. Your policies border on the absurd!

I tried finding HostCube's IP allocation policy, following the links helpfully provided in your signature, but could not do so with a few moments of clicking around. How does your Managed VPS service deal with technical justification for IPv4 allocations, and have you ever had problems getting initial allocations from other RIRs such as RIPE or APNIC due to them?

Just curious.


We are no different than Linode's policy. Since we are managed we control the ip address allocation, not the customer. With our co location we've always gotten new IP space without issue (meaning multiple class Cs) Did we have to justify? Absolutely and it's all legit.

Bottom line is I don't understand why Linode makes it so complex and have to jump through so many hoops where in some cases they tell us they can't give us an IP address because we already have one dedicated IP.

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PostPosted: Tue Feb 14, 2012 5:16 pm 
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It takes like two seconds to copy paste a form request and update it with pertinent info, I fail to see the problem


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PostPosted: Tue Feb 14, 2012 5:23 pm 
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Someone who has links to one of Linode's competitors in his sig posts a complaint about Linode. Troll, much?

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PostPosted: Tue Feb 14, 2012 5:27 pm 
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pclissold wrote:
Someone who has links to one of Linode's competitors in his sig posts a complaint about Linode. Troll, much?

It's my company thank you. We offer management of cloud services such as Linode. Who's the troll?

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Last edited by empoweringmedia on Tue Feb 14, 2012 5:31 pm, edited 1 time in total.

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PostPosted: Tue Feb 14, 2012 5:30 pm 
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OverlordQ wrote:
It takes like two seconds to copy paste a form request and update it with pertinent info, I fail to see the problem

Well I agree and tell that to Linode. It took 5 replies (and 3-4 hours later) from Linode for the latest request to finally get the IP address.

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Last edited by empoweringmedia on Tue Feb 14, 2012 7:47 pm, edited 1 time in total.

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PostPosted: Tue Feb 14, 2012 6:26 pm 
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empoweringmedia wrote:
ARIN rules aren't the issue, and know them thank you. The issue is I have to go through the SAME POLICY everytime to get one ip address. A real pain to say the least. It's like I have to give my up first child just to get an IP address.


I'd hardly equate opening a support ticket with giving up one's first child.


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PostPosted: Tue Feb 14, 2012 6:42 pm 
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empoweringmedia wrote:
It's my company thank you. We offer management of cloud services such as Linode. Who's the troll?

I do apologize, it looks like I may have read out-of-date information on the "About HostCube" page:

Quote:
At HostCube, we are able to distinguish ourselves from countless other providers by offering great service at an incredible value to our customers. Unlike most web hosting providers, we own all our equipment and do not rent from another provider. Our combination high quality hardware, proven software, and top notch service makes us hard to beat.

Please, carry on.

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PostPosted: Tue Feb 14, 2012 7:10 pm 
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empoweringmedia wrote:
It took 5 replies (and 3-4 hours later) from Linode for the latest request to finally get the IP address.

I wonder how many of those hours (if any) were wasted because of the client's inability to offer a straightforward justification for the extra IP, and how many were due to actual issues with Linode's response time. Has anyone else needed to launch a second SSL website lately? Is it really so difficult to get a second IP, or is it still as simple as "Justification: second SSL website" ?


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