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PostPosted: Sat Jul 07, 2012 4:55 pm 
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I've not used ext4 in production on linode boxes yet, I did run some dd tests a while back and noticed some improvements with ext4 that was quite some time ago now though.

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PostPosted: Sat Jul 07, 2012 5:07 pm 
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Cromulent wrote:
Floating IP addresses would be awesome.

Done!

http://blog.linode.com/2007/11/12/suppo ... -failover/

http://blog.linode.com/2007/11/09/move- ... d-linodes/

-Chris


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PostPosted: Sat Jul 07, 2012 10:41 pm 
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Obsidian wrote:
jebblue wrote:
Cromulent wrote:
Floating IP addresses would be awesome. Associate IP (IPv4 that is) addresses with the account rather than the node. As far as I understand it IPv6 addresses already work this way if you request a pool of addresses.


Aren't they are assigned geographically else how would GeoIP work?

for one, they're assigned to a datacenter.
for two, that's not really how GeoIP and IP address assignment works...


Np, that's why I started with "Aren't" and ended with a "?", IOW I wasn't sure. Also when I read "floating", I mis-understood the OP to mean across all datacenters. If I "knew" that they were assigned a certain way I would not have used a query but rather, a statement.


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PostPosted: Sat Jul 07, 2012 10:52 pm 
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Location: United Kingdom
caker wrote:


Ah, thanks I completely forgot about those features. Although the swap IP feature is not really what I had in mind. The feature I was requesting was something like the following:

You buy three linodes which each come with one IPv4 address each. You wish to associate all three IPv4 addresses with a single linode and have the other two linodes only being accessible via private IP addresses. Basically I'm looking for something like Elastic IP addresses on Amazon Web Services.

With the swap function you can't associate a spare IPv4 address on one linode to another linode (which would then have two). Also it would be incredibly cool to be able to do all of that via the API.

I've probably explained that really badly as it is 4am and I'm tired :).


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PostPosted: Sat Jul 07, 2012 10:58 pm 
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You can't do exactly that via IP Failover, but if you failover the public IPs from Linodes B and C to A, you can down them on their original Linodes, bring them up on Linode A, and get that result.

They'll still "belong" primarily to Linodes B and C, as far as the Linode Manager is concerned, but you will have 2 Linodes with only private IPs, and a third Linode with 3 public IPs.

- Les


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PostPosted: Tue Jul 10, 2012 5:52 pm 
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Posts: 8
My list
* Cheap storage. I'm not really interested in spending much more than the price of disks.
* Automatically restart my linode when a newer kernel is available. Its not for everyone, should be off by default. My machine automagically downloads security fixes from the internet and restarts services as required. Just the kernel may be insecure. Maybe it does this now?
* DNSSEC in the DNS Manager. Next year my domain is going to support DNSSEC and I would intend on setting that up.


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PostPosted: Tue Jul 10, 2012 6:22 pm 
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mikefletcher wrote:
My list
* Cheap storage. I'm not really interested in spending much more than the price of disks.


OK.

Quote:
* Automatically restart my linode when a newer kernel is available. Its not for everyone, should be off by default. My machine automagically downloads security fixes from the internet and restarts services as required. Just the kernel may be insecure. Maybe it does this now?


Hmm... probably the easiest thing to do would be to poll https://www.linode.com/kernels/rss.xml periodically and trigger on a guid change for the anchor corresponding to the kernel you're following (e.g. http://www.linode.com/kernels/?ver=(?P<version>\d+)#137 for the 32-bit kernel). A simpler, but less refined, approach would be to reboot if the last reboot was before the most recent pubDate.

Quote:
* DNSSEC in the DNS Manager. Next year my domain is going to support DNSSEC and I would intend on setting that up.


+1

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PostPosted: Tue Jul 10, 2012 6:30 pm 
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hoopycat wrote:
Hmm... probably the easiest thing to do would be to poll https://www.linode.com/kernels/rss.xml periodically and trigger on a guid change for the anchor corresponding to the kernel you're following (e.g. http://www.linode.com/kernels/?ver=(?P<version>\d+)#137 for the 32-bit kernel). A simpler, but less refined, approach would be to reboot if the last reboot was before the most recent pubDate.


Considering that mess that happened when that one 3.0 kernel was rolled out that caused filesystems to mount read-only due to a bug - I don't like this idea. Would be best to just have a script lurk that and then send an email notification when a new kernel's ready.

Finding out about bugs the hard way sucks.

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PostPosted: Wed Jul 11, 2012 6:11 am 
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Posts: 70
Some might agree, others won't. Each of us are entitled to an opinion, so here's mine.

Whilst working on setting up my server, I've been referring to Linode's Guides. Unlike a lot of people here, I am not an expert at setting up a server, but I am interested and capable. Also, I CANNOT afford to employ a professional to do the job for me, but that's not going to stop me from succeeding!

Whilst following the guides, I've come across a number of mistakes and short-comings. But I must say that considering how much I've been able to get done with their assistance is awesome.

An area for significant improvement is in customer service during the initial setup of a Linode. I paid Linode a lot of money, and now I want something in return. An IDLE Linode is not what I signed up for.

I am frustrated by SOME Linode support staff that take every opportunity to remind me that their service is UNMANAGED and decline to help me. I think that Linode Management needs to make a distinction between what is covered and what isn't. Otherwise, they could save a lot of money by getting rid of the ticket system all together.

In the less than dozen tickets I've raised over the 8 months I've been here, all my queries and questions have been in relation to the initial setup of my Linode. And not once have I asked them to 'do it for me'.

The last ticket I raised and was refused help related to getting phpMyAdmin working through HTTPS instead of HTTP. Before I raised this ticket, I had spent a number of hours searching the net on how to achieve this, and I haven't found out yet though I know others have achieved it. Why isn't this issue covered in the Guide? And more importantly, when I raise a question about it, why is it considered to be beyond the scope of the support they provide. Imagine a news headline "Linode server hacked ....."

In my mind, I wouldn't even consider raising a ticket that for example asked for assistance in setting up a Joomla Template, or configuring osCommerce, or managing my forum. These things easily fit into the 'un-managed' service sphere.

Personally, I think that it is in Linode's interests to see their customers get their sites up and running.

I've had some really terrific support from support staff that are probably getting chastised by their managers, and I hope that's not the case. But I've reached the end of my tether, and as far as my position is concerned, when my pre-paid time is up, I will be moving my server elsewhere.

I was referred to Linode by a good friend (and customer of Linode) who knows a lot more about Linux than I do, but I certainly won't be encouraging anyone else to join.

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PostPosted: Wed Jul 11, 2012 6:21 am 
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Joined: Tue Feb 19, 2008 10:55 am
Posts: 164
Napoleon wrote:
Some might agree, others won't. Each of us are entitled to an opinion, so here's mine.

Whilst working on setting up my server, I've been referring to Linode's Guides. Unlike a lot of people here, I am not an expert at setting up a server, but I am interested and capable. Also, I CANNOT afford to employ a professional to do the job for me, but that's not going to stop me from succeeding!

Whilst following the guides, I've come across a number of mistakes and short-comings. But I must say that considering how much I've been able to get done with their assistance is awesome.

An area for significant improvement is in customer service during the initial setup of a Linode. I paid Linode a lot of money, and now I want something in return. An IDLE Linode is not what I signed up for.

I am frustrated by SOME Linode support staff that take every opportunity to remind me that their service is UNMANAGED and decline to help me. I think that Linode Management needs to make a distinction between what is covered and what isn't. Otherwise, they could save a lot of money by getting rid of the ticket system all together.

In the less than dozen tickets I've raised over the 8 months I've been here, all my queries and questions have been in relation to the initial setup of my Linode. And not once have I asked them to 'do it for me'.

The last ticket I raised and was refused help related to getting phpMyAdmin working through HTTPS instead of HTTP. Before I raised this ticket, I had spent a number of hours searching the net on how to achieve this, and I haven't found out yet though I know others have achieved it. Why isn't this issue covered in the Guide? And more importantly, when I raise a question about it, why is it considered to be beyond the scope of the support they provide. Imagine a news headline "Linode server hacked ....."

In my mind, I wouldn't even consider raising a ticket that for example asked for assistance in setting up a Joomla Template, or configuring osCommerce, or managing my forum. These things easily fit into the 'un-managed' service sphere.

Personally, I think that it is in Linode's interests to see their customers get their sites up and running.

I've had some really terrific support from support staff that are probably getting chastised by their managers, and I hope that's not the case. But I've reached the end of my tether, and as far as my position is concerned, when my pre-paid time is up, I will be moving my server elsewhere.

I was referred to Linode by a good friend (and customer of Linode) who knows a lot more about Linux than I do, but I certainly won't be encouraging anyone else to join.


did support never direct you to the community irc channel or forums? I'm pretty sure they did, you would have got your questions answered in either place, although urmom might have been brought up and insulted on irc. That's just a long running in joke, it's nothing personal.

You said you couldn't afford professional help, and linode doesn't charge for professional help, that's why it's so affordable, but plenty of linode staff hang out in irc and help customers, even in their own off duty time.


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PostPosted: Wed Jul 11, 2012 6:42 am 
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Napoleon wrote:
I am frustrated by SOME Linode support staff that take every opportunity to remind me that their service is UNMANAGED and decline to help me. I think that Linode Management needs to make a distinction between what is covered and what isn't. Otherwise, they could save a lot of money by getting rid of the ticket system all together.


What is covered:
Linode terms of Service wrote:
6. Support Boundaries

Linode.com, provides 24 x 7 technical support to our subscribers via our Support Ticket system. The following are our guidelines when providing support: Linode.com provides support related to your Linode virtual server physically functioning. Linode.com does not offer technical support for application specific issues such as application configuration, cgi programming, web or mail server configuration, or any other such issue. Linode.com does not provide technical support to your customers. Please feel free to check our Frequently Asked Questions, our Community Resources, post to our Community Forums, or ask for help in our IRC channel.

If your server is running and has a network connection, their job is done.

Napoleon wrote:
The last ticket I raised and was refused help related to getting phpMyAdmin working through HTTPS instead of HTTP. Before I raised this ticket, I had spent a number of hours searching the net on how to achieve this, and I haven't found out yet though I know others have achieved it. Why isn't this issue covered in the Guide? And more importantly, when I raise a question about it, why is it considered to be beyond the scope of the support they provide…

Because it's application configuration -- that's down to you.

Napoleon wrote:
But I've reached the end of my tether, and as far as my position is concerned, when my pre-paid time is up, I will be moving my server elsewhere.

Linode's support staff frequently go well beyond what is specified in their terms on service. I doubt that any other providers of unmanaged VPS services will do that.

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PostPosted: Wed Jul 11, 2012 11:26 am 
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Joined: Tue May 26, 2009 3:29 pm
Posts: 1691
Location: Montreal, QC
It sounds like you want a managed VPS service. They cost a bunch more. You're expecting something from Linode that their terms of service explicitly say they don't do.


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PostPosted: Wed Jul 11, 2012 11:30 am 
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Location: Montreal, QC
mikefletcher wrote:
I'm not really interested in spending much more than the price of disks.


So, you expect Linode to sell you storage at a loss, below cost? There's much more to the price of storage than the cost of a disk. There's the cost of the redundancy, the cost of the controller/supporting hardware, the cost of staff, the cost of power, the cost of physical space, etc. After all that, they're a business, so they need to make some profit on it too.

Linode could provide cheaper storage via some sort of NAS or SAN solution using slower disks (as a lot of us have been pushing for), but none of us expect to get this space for the price of the disks.


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PostPosted: Wed Jul 11, 2012 11:32 am 
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Napoleon wrote:
The last ticket I raised and was refused help related to getting phpMyAdmin working through HTTPS instead of HTTP. Before I raised this ticket, I had spent a number of hours searching the net on how to achieve this, and I haven't found out yet though I know others have achieved it. Why isn't this issue covered in the Guide? And more importantly, when I raise a question about it, why is it considered to be beyond the scope of the support they provide.
To make sure I understand you correctly, are you still trying to do this? Here are notes based on directions at from the Linode Library. Hope this helps:
Code:
Install PHPMyAdmin
    sudo apt-get install phpmyadmin
    using apache2 webserver
    configure phpmyadmin for use with dbconfig-common
    set password for administrator
    Input MySQL application password
    configure phpmyadmin for domain & create symbolic link
        cd /srv/www/domain.com/public_html
        sudo ln -s /usr/share/phpmyadmin
    .htaccess protection for phpmyadmin
        sudo nano /srv/www/domain.com/public_html/phpmyadmin/.htaccess
                order allow,deny
                allow from (local public IP address)
    force SSL login
        sudo nano /etc/phpmyadmin/config.inc.php
        under  * Server(s) configuration, add: $cfg['ForceSSL'] = 'true';

Set up virtualhost/SSL access for phpmyadmin directory:
     sudo nano /etc/apache2/sites-available/domain.com

     <VirtualHost *:443>
     SSLEngine On
     SSLCertificateFile /etc/ssl/localcerts/apache.pem
     SSLCertificateKeyFile /etc/ssl/localcerts/apache.key

     ServerAdmin email
     ServerName email
     DocumentRoot /srv/www/domain.com/public_html
     ErrorLog /srv/www/domain.com/logs/error.log
     CustomLog /srv/www/domain.com/logs/access.log combined

    <Directory /srv/www/domain.com/public_html/phpmyadmindirectory>
        Options +FollowSymLinks +Indexes
        order allow,deny
        allow from (local IP)
        </Directory>
</VirtualHost>

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PostPosted: Wed Jul 11, 2012 12:47 pm 
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Joined: Fri May 27, 2011 11:48 am
Posts: 8
Guspaz wrote:
mikefletcher wrote:
I'm not really interested in spending much more than the price of disks.


So, you expect Linode to sell you storage at a loss, below cost? There's much more to the price of storage than the cost of a disk. There's the cost of the redundancy, the cost of the controller/supporting hardware, the cost of staff, the cost of power, the cost of physical space, etc. After all that, they're a business, so they need to make some profit on it too.

Linode could provide cheaper storage via some sort of NAS or SAN solution using slower disks (as a lot of us have been pushing for), but none of us expect to get this space for the price of the disks.


No I don't expect them to sell it much lower than cost. And I don't expect to pay thousands and thousands more than the actual cost. My point was what i'd be willing to pay for as feedback was asked.

My NAS has about 2 TB of disk, one 2TB drive cost about $150. To add 2000 GB to my 512 it seems it would would cost me $24,000 a year. I don't think anyone could disagree there is some distance between the price of hard drives and the cost of storage on Linode even considering significant costs
such as rack space.

I'd probably be satisfied around the $100/year mark.


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