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PostPosted: Tue Jun 26, 2012 11:27 pm 
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Newbie

Joined: Tue Jun 26, 2012 11:18 pm
Posts: 3
Hi,

I have been alerted of a possible malware attack in my instance on Linode.

Support has said they are unable to help me and have said "You'll likely want to investigate your Linode's logs and configurations to determine the cause of this issue and correct it. In the event that your Linode has been compromised, we recommend backing up your data via Rescue Mode and redeploying using clean disk image."

Unfortunately I don't have the technical ability to do any of that. I'm the business owner and am in sales & admin, not in IT. So Support suggested hat I "reach out to our active user community, either for direct assistance or to recommend a 3rd party management service."

So, who can I pay to help me confirm that there is a malware issue and then correct it if necessary?


Thanks in advance,

Robert


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PostPosted: Wed Jun 27, 2012 9:36 pm 
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Newbie

Joined: Tue Jun 26, 2012 11:18 pm
Posts: 3
Can't anybody help me with this?
Are there no services or individuals that provide this sort of support?


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PostPosted: Thu Jun 28, 2012 12:38 am 
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Senior Member
User avatar

Joined: Sun Dec 27, 2009 11:12 pm
Posts: 1038
Location: Colorado, USA
Maybe this thread will help:

viewtopic.php?f=20&t=9043

That guy was highly recommended by the SliceHost Crowd too.

_________________
Either provide enough details for people to help, or sit back and listen to the crickets chirp.
Security thru obscurity is a myth - and really really annoying.


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PostPosted: Thu Jun 28, 2012 11:40 am 
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Newbie

Joined: Tue Jun 26, 2012 11:18 pm
Posts: 3
Thank you so much, vonskippy!


vonskippy wrote:
Maybe this thread will help:

viewtopic.php?f=20&t=9043

That guy was highly recommended by the SliceHost Crowd too.


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