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 Post subject: Unable to connect ftp
PostPosted: Tue Jan 23, 2018 11:43 am 
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Joined: Tue Jan 23, 2018 11:26 am
Posts: 1
Website: https://www.clippingpathasia.com
Location: Dhaka
Skype: mejbabiplob
Hello

i am facing problem connecting FTP. i am using FileZilla for mac.

here is errors:

Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Status: Disconnected from server
Status: Connecting to 198.58.122.84:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Logged in
Status: Retrieving directory listing...


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PostPosted: Tue Jan 23, 2018 12:50 pm 
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Joined: Sun Aug 31, 2008 4:29 pm
Posts: 211
A connection hung at "Retrieving directory listing..." often indicates a problem with the use of passive ports, e.g., Filezilla is trying to use passive ports, while your FTP server is not configured to accept it.

To fix it:

1. In your FTP server configuration, ensure passive ports are enabled.
2. In your FTP server configuration, define a range of ports for use as passive ports, eg. 10000-10050
3. In your firewall configuration, allow access to those ports.

_________________
sleddog


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PostPosted: Wed Feb 07, 2018 8:48 am 
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Joined: Thu Nov 16, 2017 6:59 am
Posts: 102
This is 2018, no one should be using ftp. Switch to scp or sftp.

_________________
- emestee,
Lord System Administrator


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