After we've had our resources doubled, I felt compelled to post here.
Here's an executive summary: Linode is incredible, and if you're thinking of buying a VPS account, you should get one here.
The User Mode Linux technology linode uses is superior to the more common Virtuozzo systems for skilled linux users. That's because we have the same kind of control over our virtual accounts as we'd have over a physical machine sitting on our desks.
What that means, in practical terms, is that I can shutdown and boot my VPS through a web interface. I can login on a console if I munge my networking.
I can pick whatever distro I want, and install it. I can wipe the machine clean, and reinstall my distro. Or I can wipe it off and install a new distro. All without the intervention of linode admins, using the web interface.
I can boot a "live cd" distro, mount my disk images, and do whatever I want to them. I've used that to pipe a compressed disk image of my vps to my home machine as a backup. And the live cd distro doesn't soak up any of my disk space, it's given to us as a bonus.
The partition manager lets us resize file systems. So I can take my partition, shrink it, create a new file system, copy stuff over to it, and then wipe off the original file system for a reinstall.
I could even create what's essentially a dual boot system -- one that would let me choose which linux install I want to go into.
All of this without linode admins doing anything, just from the web interface.
Linode has aggressively increased what we get without raising prices. My RAM has increased dramatically, as has my disk space and network transfer quota. You don't have to ask for it -- it just happens. As I type this, I'm basking in the glow of a surprise doubling of my account's resources -- with no price increase.
I've never had any kind of resource contention problem either. My linode has always worked, never had any problems, never been slow or sluggish, etc. It's been extremely reliable and dependable.
You can do pretty much anything on your own, with the web interface. But when you do contact the admins for some reason, they are the best. I mean that literally -- these guys are the best unix/linux admins I've ever seen. They don't make mistakes, they answer questiosn quickly, they know pretty much everything about what they're doing, and they're always helpful.
As a practical matter, the recent doubling has a big impact on what we can do with our accounts. We have enough disk space to make practical dual boot systems -- which is a huge benefit for people who want to switch distros or do big upgrades. We have enough diskspace to do local backups, too.
And the RAM means that you can run a GUI desktop on a cheap account, which is a huge thing for me.
I have never had a better experience with anyone providing any kind of internet service or hosting, ever. And I would be surprised if I ever do.